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Customer Care - Dallas, Irving, TX
Irving, TX
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for
ROSEANNA NAVA
Friendly rep.
for
ERICKA ROBINSON
Ericka helped me complete a transaction like a true professional. Thank you Ericka!
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Lorraine Tripp
Well. I've lost my job been trying to get my house to where I can afford it fill out the paperwork got scammed the first time cost me $2,700 they could have went to you which I thought it was going to you and that being a scam nobody done anything...
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Kevin Smith
Very easy to make my payment, Kevin was very polite and knowledable.
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Michael Metts
Resolved my issues
Reply from Michael Metts
November 8th, 2025 02:37 PM
I'm glad to hear that your issues were resolved. If there's anything more I can assist you with, please don't hesitate to reach out.
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Elizabeth T
She understood my request, efficiently and thoroughly responded .
for
Elizabeth T
Agent was very polite and helpful
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Michael Metts
Rep was knowledgeable
Reply from Michael Metts
October 30th, 2025 10:51 PM
I appreciate your feedback, Russell. I'm pleased to hear that you found the knowledge helpful during your interaction. If there's anything more I can assist you with or any further questions you might have, please feel free to reach out.
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ROSEANNA NAVA
the overall experience was ok. They were courteous on the phone. That was good. Keep it up.
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Haven Epps
Haven calemd us down and expalined the reasoning for why the transfer from our previous mortgage servicer was taking a minute. I appreciated her knowledge and helping us feel a little bit better. Everything is completed, so we are quite satisfied....
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3401–3410 of 10578
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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