C
Customer Care - Dallas, Irving, TX
Irving, TX
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ROSEANNA NAVA
the overall experience was ok. They were courteous on the phone. That was good. Keep it up.
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Haven Epps
Haven calemd us down and expalined the reasoning for why the transfer from our previous mortgage servicer was taking a minute. I appreciated her knowledge and helping us feel a little bit better. Everything is completed, so we are quite satisfied....
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They fix your screwup
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ERICKA ROBINSON
Ericka was very efficient and pleasant.
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Marquita Bailey
She understood my question and answered my question
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ERICKA ROBINSON
Very professional and answered all my questions
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Michael Metts
Michael understood the issue and concern and was able to go in and resolve it with ease.
Reply from Michael Metts
October 30th, 2025 10:51 PM
I'm pleased to hear that I was able to resolve your issue effectively. Your satisfaction is important, and I appreciate you sharing your experience. If you have any more concerns or need further assistance, feel free to reach out to me directly....
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Bennie Graham
I was told to email support to get insurance off escrow.
did that. got no response after a week
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Kevin Smith
Thank you for your patience with my question and taking the time to explain everything to me. Also thank you for double checking everything to make sure all was correct
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Desiree Gould
She's very knowledgeable and nice!
3411–3420 of 10580
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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