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Customer Care - Dallas, Irving, TX

Irving, TX
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5 Star
69%
4 Star
14%
3 Star
7%
2 Star
7%
1 Star
4%
Reviews from Web
  • for
    Marquita Bailey
    SFTP
    A
    AARON S
    Posted on October 12th, 2025 06:03 PM
    BSI customer service has not been helpful from the beginning, noone ever has answers and everyone always has an attitude
  • for
    Tamara Riley
    SFTP
    A
    AARON S
    Posted on October 12th, 2025 06:02 PM
    BSI people always have an attitude and do not connect me to the right people
  • for
    Michael Metts
    SFTP
    D
    DAVID L
    Posted on October 12th, 2025 03:24 PM
    Resolved the issue of my unresolved pending payment to escrow
    Reply from Michael Metts
    October 30th, 2025 10:35 PM
    I'm pleased that we could resolve the issue with your pending payment to escrow. If you need any further assistance or have questions, please feel free to reach out to me directly.
  • for
    Lorraine Tripp
    SFTP
    K
    KAMEISHA B
    Posted on October 12th, 2025 02:38 PM
    Lorraine helped me get my questions and concerns answered. She was pleasant and polite.
  • for
    ERICKA ROBINSON
    SFTP
    M
    MAUDELINE N
    Posted on October 12th, 2025 02:22 PM
    Cause they always let me know about anything.
  • for
    Harriett Mitchell
    SFTP
    D
    DEANNA D
    Posted on October 12th, 2025 02:21 PM
    I called for some very specific information, and received my answers within 5-7 minutes.
  • for
    Tamara Riley
    SFTP
    A
    ASHLEY W
    Posted on October 12th, 2025 01:18 PM
    professionalism
  • for
    BOCKMAN ANNETTE
    SFTP
    C
    CONSULA F
    Posted on October 12th, 2025 12:23 PM
    I really don't know, how you can make it better with this economy a person like me is trying very hard to keep up with this mortgage. by me, Living from check to check doing this alone is hard. this company do not make it better for a person...
    read more
  • for
    Harriett Mitchell
    SFTP
    L
    LORIANNE J
    Posted on October 12th, 2025 12:23 PM
    My feedback is not based solely on Harriet. The last person I spoke to was wonderful and I believe that I finally got things resolved. but it took two weeks and conversations with several of your representatives before my request to put $3495...
    read more
  • for
    Kevin Smith
    SFTP
    D
    DARYL S
    Posted on October 11th, 2025 04:44 AM
    got all my questions answered.
  • 2871–2880 of 10551
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

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    • https://www.bsifinancial.com/licensing.html
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