Customer Care - Dallas, Irving, TX

duplicate payment was canceled and thankfully the call center was open late

Great work

Estela was very helpful and understanding

Lorraine was very knowledgeable and very helpful with answering my questions that I had. She also helped me understand the process more.

Improved website, better online self-service options

The representative was kind and somewhat helpful, but unable to solve my issue.

Thank you for your help

Estela explain all my questions with great concern and she gave me options on howI can resolve my missed payments

Rolando was friendly and polite.

My question was answered