Customer Care - Dallas, Irving, TX

Because I had spent several calls and a total of nearly an hour with various AI agents, giving me wrong information and being unable to answer my question! Tamara was the first human being I finally got and she gave me the info I needed! Please...

Erica answered all my questions and satisfied my inquiries.

I made multiple calls to both your phone numbers. My attorney did also. It was extremely frustrating to get into your phone loop to an actual person to have a conversation with. Once i was able to do this, the person with whom i spoke was extremely...

Kevin performed well, as his former colleagues failed to follow through.

Estella understood the problem and was helpful trying to resolve my issue. Thank you !

Quick and pleasant

Excellent service and very professional contribution to your company!

The phone call and the response given was great. My overall experience with BSI was very poor.BSI purchased my mortgage but failed to continue taking out escrow. I am now stuck paying an additional ~$350/month for 2 years in order to make up...

Change your business thought process.

The representative was knowledge able