Customer Care - Dallas, Irving, TX

Tamara was awesome. It was a real pleasure to have her resolve my issues. Please don't make me talk to AI. I will curse it every time. If this becomes the norm I will take my business elsewhere.

Quick answers and solutions!

To discusesabout my homeowrner insurance.

Mauricio answered every single question I had. His professionalism was outstanding, and he was so personable. Throughout the call, Mauricio was exceptionally patient and pleasant with every question I had. He was polite when I was mistaken...

She helped me to find my loan information. My loan was sold from the previous service provider to BSI Financial Services.

After requesting a home appraisal to see if I qualify to have the BMI removed from my mortgage, I was told I would need to fill out a form myself. I never received the form and then had to ask for it again. I got a form that I had to download...

Great service

Very helpful and knowledgeable

Still awaiting any contact to work out a resolution

Great Job