Customer Care - Dallas, Irving, TX

He was good and very pleasant to talk too

Your Rep was great, your website is rubbish

She was very professional and knowledgeable. She offered all possible resources. She explained so that I was able to understand. She was thorough

Customer service representative was pleasant and confirmed that my account was in good standing and has been in good standing since BSI took over my loan.

Once I got a hold of a person my experience was great. Before my fourth phone call where I finally got connected to Anna, my experience was very negative. Dealing with the automated phone system you have that kept telling me to sign into my...

I'm always please with the service at BSI. Ericka was great!

Helpful, knowledgeable and kind.

My concern was immediately resolved

Quick and professional.

excellent and prompt service