Customer Care - Dallas, Irving, TX

I want to thank Estela for looking into the misuse at hand. She went over and beyond to help me out.

Very pleasant to work with, she was awesome!

Very helpful..

Tamara was very helpful and understanding.

Very easy to understand which is rare and very helpful

For the 2 yrs my mortgage and escrow have been with BSI, my escrow analysis has been extremely off either with surplus the first year and shortage the following yr. For the surplus there was no explanation and I assumed, incorrectly, that this...

The rep was amazing

processed my payment quickly and efficiently and very pleasant to deal with

Bryan was helpful and answered my inquiry well. Thank you Bryan

Not tell me serval different things so I can complete the parcel release form at one time and add things that aren't on the form 😡