Waterstone Mortgage - Concord, NH
Concord, NH
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
She worked with us incredibly well with buying our first home. All the stressful parts in buying a home were quickly reassured. I never thought buying a home would go this smoothly at such a unfortunate time with the pandemic. If we ever move...
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Reply from Owner
May 27th, 2020 12:00 AM
Hello! We're so glad to hear that your experience went so well, and that Carol helped everything run so smoothly. Enjoy your new home!
I was referred to Carol through my realtor and thank goodness for that! Carol was so personable, funny, knowledgable and accessible. Whenever I had questions (there was a lot) she responded quickly.
Reply from Owner
May 7th, 2020 12:00 AM
Thank you for sharing your experience with us, Katelyn. We're glad you were referred to Carol and that your experience with her was amazing. Congratulations on your new home!
I used this lender for my original mortgage. and later to refinance. Both times it was a professional, curteous, experience with Carol Zink-Mailloux, a branch manager. If you are looking for a good lender i recommend waterstone and more specifically...
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Reply from Owner
April 28th, 2020 12:00 AM
Thank you so much for your kind words and glowing comments, it's been a pleasure helping you with your home financing!
Carol has helped me finance a few different properties and she is a true professional. Her years of experience in the mortgage lending industry are obvious. She has knowledge of different scenarios, mortgage products and markets. She and her...
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Reply from Owner
March 25th, 2020 12:00 AM
Thanks so much Lauren! It's always an honor to work with you and your clients. I'm so glad the electronic communication works for you, we just started Eclosings a few weeks ago, you would love that as well I'm sure!
Carol and her team were absolutely wonderful! We gave them a bit of an impossible task, closing in a very short period of time, yet they came through! Not only did they come through, they were very patient, understanding, professional, and...
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Reply from Owner
March 23rd, 2020 12:00 AM
Thank you for taking the time to share you experience with Carol and her team. We are so happy to hear that your first homebuying experience was everything you hoped for and more;Especially closing with a lower interest rate and lower closing...
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Carol was very attentive and answered all our questions on a timely basis. The entire process for our refinance was extremely easy with Carol. I would highly recommend using her.
Reply from Owner
March 23rd, 2020 12:00 AM
We're glad your refinance was a breeze, thanks to Carol and her team. Thank you for taking the time to share your experience and to leave us this 5-star review.
Miranda Humphrey was just as responsive, helpful and overall wonderful as Carol. This stressful and time-consuming process is far more enjoyable with them on your team.
Carol and her team were excellent when it came to clear and concise information in a timely manner. Always avialbale and willing to answer questions with a positive attitude.
Reply from Owner
February 28th, 2020 12:00 AM
Thank you for taking the time to write this review for Carol and her team. I am sure you were a pleasure to work with as well, Joshua! We look forward to working with you again, should you have future homebuying or refinancing needs.
I can't recommend Carol highly enough. She is knowledgeable and incredibly competent in terms of her position. She is also personable and incredibly friendly and relatable. Her response time blew me away. Oftentimes she would respond to my...
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Reply from Owner
January 30th, 2020 12:00 AM
Thank you for this review, Jillian. A professional, informative loan originator is essential to have by your side, during the loan process. We're glad Carol was there to walk you through the refinance process. Thanks again!
We were referred to Carol at Waterstone Mortgage by a friend and will be recommending to our friends as well. This was the second home we have purchased and the process went waaaaay smoother than the first. Waterstone's website was simple to...
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Reply from Owner
December 9th, 2019 12:00 AM
Thank you for this wonderful review, Harnois. We're glad you experience with Carol and Waterstone Mortgage was a smooth process. We pride ourselves on providing our customers with exceptional service and it sounds like you received nothing...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions