Waterstone Mortgage - Concord, NH
Concord, NH
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
As a first time buyer, I had a lot of questions, and Carol was there to help me out at every step of the way! She was always easy to reach and provide helpful guidance.
Reply from Owner
August 27th, 2020 12:00 AM
Allana, thank you so much and I'm very excited for you to get to enjoy your beautiful new home! It was a pleasure working with you, thanks so much for the flowers! :)
Carol is all about “get it done.” Absolutely amazing throughout the entire process from the time we started to the time we closed. Will be working with her again!
Reply from Owner
August 27th, 2020 12:00 AM
Thank you for this review, Jeremy. It's amazing how smooth the loan process can be, when you have a knowledgeable and professional loan originator, like Carol, by your side. We look forward to working with you again, should you have future...
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Always there to answer questions works very hard anytime I needed a question answered at any time I always knew I was going to get a response in a reasonable amount of time.
Reply from Owner
August 24th, 2020 12:00 AM
Thanks for the review, Brian! Good communication is key during the loan process, and it sounds like Carol provided just that. We hope you'll return with any future homebuying or refinancing needs.
Carol was super professional, attentive and knowledgeable. We used her years ago, and knew in the future we would use her again for any of our mortgage needs. Highly recommend!
Reply from Owner
August 9th, 2020 12:00 AM
Thank you for the review. We're glad you came back to Carol! We hope you'll return to her for any future homebuying or refinancing needs and appreciate the recommendation.
Carol was great every step of the way. She was helpful, answering all questions in a timely manner. And really just kept things moving forward. I was expecting a much more difficult process with the COVID 19 pandemic in full swing
Reply from Owner
July 28th, 2020 12:00 AM
Thank you for the review, Peter! The last thing anyone needs these days is more stress, especially when getting a refinance. We're so glad Carol provided you with a smooth experience, and hope you come back to her with any homebuying or refinance...
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We navigated uncharted waters as we worked to sell our home and relocate during the covid crisis of spring 2020. Carol and her team helped us with extra documentation requirements (we are 20+ years self employed) and got us the best deal possible...
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Reply from Owner
July 23rd, 2020 12:00 AM
Thank you for the kind review! Clear communication is vital more now than ever, and we're glad Carol provided just that. We hope you will come back to Waterstone Mortgage with any future homebuying or refinancing needs. Congratulations on the...
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Carol was extremely responsive, proactive, and patient! We appreciated her attention to detail and her can-do approach. Plus, we got a fabulous rate!
Reply from Owner
July 28th, 2020 12:00 AM
Thank you for the review, Jacqueline. We're glad to hear Carol was so attentive and that you're happy with your rate! We hope you'll come back with any future refinance or homebuying needs.
Carol is really terrific at staying in touch generally and highlighting opportunities that might benefit us. She helped us with our initial mortgage and with refinancing, and she is on top of every detail.
Reply from Owner
June 29th, 2020 12:00 AM
Thank you for the review, it is much appreciated! Communication is one of the most important parts of any mortgage or refinancing process. It is amazing to hear this is your second time working with Carol. We hope you continue to work with...
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Always there when needed. Helped bring my anxiety down! She was informative and efficient !couldn’t ask for a better lender ! Available when needed
Reply from Owner
May 27th, 2020 12:00 AM
Thank you for writing! We are so glad that you had an informative and efficient experience at Waterstone Mortgage. We look forward to working with you again soon!
Every question, every concern and every inquiry was answered with care and efficiency. I would recommend Carol and her team to anyone...in fact I already have. Grateful for them treating me like a human and not a number.
Reply from Owner
May 27th, 2020 12:00 AM
We are so glad Carol and her team provided such a positive experience! We look forward to working with you again sometime in the future.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions