Waterstone Mortgage - Concord, NH
Concord, NH
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
We’ve used Carol Youmans Zink-Mailloux twice as our mortgage broker, and couldn’t imagine working with anyone else. We’ve recommended her to all of our family and friends!
Reply from Owner
December 10th, 2019 12:00 AM
We appreciate you taking the time to write this review and your recommendations. It's wonderful that you have had such great experiences with Carol. We look forward to working with you on your future homebuying or refinancing needs.
The loan process was very fast and was able to close on home in less than a month with a VA loan. They kept me informed every step of the way throughout the loan process.
Reply from Owner
December 4th, 2019 12:00 AM
Thank you for taking the time to write this review, Gloria. A fast and easy loan process is not possible without the help of a knowledgeable, professional loan originator like Carol. We hope you are enjoying that new home of yours! Thanks again....
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Carol and her team have great skills in communicating the process to you every step of the way. They are very patient and are able to move you on to the next step of the process systematically. I have done business with them 2x, thus far. They...
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Reply from Owner
November 27th, 2019 12:00 AM
Brian, we appreciate you taking the time to write this review for Carol and her team. Having a team that communicates every step of the way, brings clarity to the loan process. We hope you continue to use Carol and Waterstone Mortgage in the...
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The process and web access to make thing go quickly made it very convienent for us. Everyone was quick to respond with any questions we had. Thanks much
Reply from Owner
November 1st, 2019 12:00 AM
You're very welcome and I'm so glad you found the process easy to work with. Thank you too for being awesome to work with! :)
Carol was amazing! She personally met with us to walk through the process of selling our house and buying our home. She answered all our questions and made a point to follow up a few days later to make sure we didn’t have any follow up ones....
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Reply from Owner
November 1st, 2019 12:00 AM
Thank you so much for the wonderful feedback, I'm so glad you felt well taken care of! I personally feel good that this experience was better than the one you had with a different company in the past. :)
Carol and her team were fantastic. They helped me every step of the way. No matter how many questions I asked she was always patient and gave me the most friendly responses. Thank you Carol!
Reply from Owner
October 3rd, 2019 12:00 AM
Thank you for the 5-star review! We're happy to hear that your mortgage experience was a very positive one thanks to Carol and her team. Enjoy your new home!
Carol made the mortgage process so easy. Highly recommend her to anyone buying a house!! Carol and her team responded very promptly to any questions we had and even sent us a gift when we got into our new home.
Reply from Owner
October 2nd, 2019 12:00 AM
It was such a pleasure to help you both, I know you'll enjoy many happy years in your perfect new home! :)
Being a first time home buyer I had allott of questions. The team always got back to me quickley. Everyone I worked with was friendly. They made the whole thing go smoothly. I recomend them to anyone looking for a mortgage.
Reply from Owner
July 25th, 2019 12:00 AM
We appreciate the feedback, Matt. Having a responsive and friendly team to work with certainly makes the home loan process a positive experience! We hope you're enjoying your first home.
Communication was clear with 100% transparency. I was extremely happy and would recommend this lender to anyone. All transactions were also professional.
Reply from Owner
July 25th, 2019 12:00 AM
That's great to hear, Megan! We're glad you had a positive mortgage loan experience with Carol and
her team. Thanks for taking the time to share your feedback.
My husband and I are not easy people to deal with and can be very picky. Carol was great and helped me keep calm and not panic to much. I would recommend her to anyone who needed a lender.
Reply from Owner
July 1st, 2019 12:00 AM
Thanks for the 5-star review, Rickie! We're glad Carol provided an exceptional loan experience for you. When it comes to finding the correct loans for our clients' unique situations, we're picky too! Enjoy your new home.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions