

Waterstone Mortgage - Concord, NH
Concord, NH

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Working with Carol was great. She was there for me when I needed her even when I was falling to pieces when the stress of everything was getting to me should always say the right thing to help me calm down.
Reply from Owner
October 1st, 2020 12:00 AM
Thank you for leaving a review, we appreciate it! Being kind, professional, and knowledgeable are some of the most important qualities a loan originator can have in the mortgage lending industry. We hope you will continue to choose Carol and...
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This is my second time working with Carol- there is no doubt I'd use her again. She is amazing to work with. She's calm, reassuring and a genuinely nice person. Her team that supports her is equally as supportive and remarkably human. They...
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Reply from Owner
September 29th, 2020 12:00 AM
Thanks for your review, Mark. We're so glad you had such a positive experience working with Carol and her team. Don't be a stranger!
This was my third mortgage with Carol. She is always timely, professional, and communicative. She works with you closely throughout the process, and makes everything simple and straightforward. I highly recommend her and her team!!
Carol and the crew at waterstone were so helpful and quick with questions and paperwork and really made the home buying process as painless as possible
Reply from Owner
September 23rd, 2020 12:00 AM
Thanks Matt! I'm so happy you were able to move into your new home as quickly as you were able, you guys did a great job getting it done! Enjoy the holidays in your new home!
Our experience with Waterstone Mortgage, specifically with Carol Zinc-Mallioux and her team of professionals, was positive, supportive and efficient. This was our second time working with Carol - our first was to buy our home and most recently...
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Reply from Owner
September 23rd, 2020 12:00 AM
Thank you so much! It's an honor to help you and your family with all of your home needs and I am so happy that you appreciate the connection as much as I do. Take care, and I hope this year goes well for your whole family!
It is been a Pleasure to work With Waterston, specifically Carol. Over the years, she has assisted us through a home purchase and two refinances. She has made the process smooth and easy each time. Carol provides wonderful customer service!...
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Reply from Owner
September 23rd, 2020 12:00 AM
Thank you so much Tara! You two are wonderful clients to be able to help and I'm so glad you were able to take advantage of the current market that we're in! Wishing you the best in your home!
As a second time home buyer, we looked for the Waterstone name for our cross regional move. Even during these strange times with the pandemic, our second experience with Waterstone was even better than the first! Carol, the branch manager,...
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Reply from Owner
January 8th, 2026 11:53 AM
Thank you for taking the time to write this review, C R. Communication plays a large role in the loan process, so we are happy to hear Carol and her team were there every step of the way. We hope you're enjoying your second home. Thanks again!...
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As a second time home buyer, we looked for the Waterstone name for our cross regional move. Even during these strange times with the pandemic, our second experience with Waterstone was even better than the first! Carol, the branch manager,...
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Reply from Owner
September 15th, 2020 12:00 AM
Your five star review is much appreciated, thank you! Trust is one of the most important qualities a loan originator and branch manager can have. Trust that they will fight for a low rate, trust that they will close in a timely manner, and...
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I cannot say enough about my experience with Waterstone Mortgage and specifically, Carol and team. Communication was exceptional and fluid. Vacation time was communicated and a plan provided. The team delivered on all their commitments and...
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Reply from Owner
September 4th, 2020 12:00 AM
Thanks for taking the time to write this outstanding review, Jill! We're glad to hear Carol was so committed to providing you a positive first-time homebuying experience and went above and beyond for you throughout your journey into homeownership....
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first time buying a house, I didn't know what to expect . Carol was extremely helpful during the whole process , she really cares! she pretty much made the impossible happen. highly recommend her!
Reply from Owner
September 4th, 2020 12:00 AM
Thank you for the review, Lewis! We're glad to hear Carol went above and beyond in ensuring your home loan stayed on track. We hope you'll return to Carol and Waterstone Mortgage for your next home purchase or any future refinancing needs.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions