Waterstone Mortgage - Concord, NH

Concord, NH

4.96

(505)

Mortgage

Mortgage Loan Officer

Contact Info

(603) 935-5910

Concord, NH

https://www.waterstonemortgage.com/branches/concord-nh

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.96

(505)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Carol guided me along with a somewhat nerve-racking process of buying a home in a pandemic era and her work was very much appreciated. It's great to be a homeowner again!

Reply from Owner

November 18th, 2020 12:00 AM

Thank you for the kind review, Jim! Clear communication is vital more now than ever, and we're glad Carol provided just that. We hope you will come back to Waterstone Mortgage with any future homebuying or refinancing needs. Congratulations...

I worked directly with Carol to obtain a mortgage for my first home and I am so glad that I did. My relator recommended Carol to me, she was/is amazing!! She was patient and was always willing to answer each and every one of my questions! She...

Reply from Owner

October 29th, 2020 12:00 AM

We are thrilled your first homebuying experience went so well, thanks to Carol and her team! We also appreciate you taking the time to write this review for them. We hope you are enjoying your new home and look forward to working with you in...

CARING AND HARDWORKINGMy wife and I worked with Carol to refinance our house earlier this year and I must attest that she is fantastic to work with! Carol is extremely professional and friendly! She works hard to move the process along quickly...

CARING AND HARDWORKING!My wife and I worked with Carol to refinance our house earlier this year and I must attest that she is fantastic to work with! Carol is extremely professional and friendly! She works hard to move the process along quickly...

My wife and I worked with Carol to refinance our house earlier this year and I must attest that she is fantastic to work with! Carol is extremely professional and friendly! She works hard to move the process along quickly and she is quick to...

Reply from Owner

October 23rd, 2020 12:00 AM

Thank you for your review, James! We're glad your refinance was seamless with the help of Carol. We are committed to making the refinance process as efficient as possible for our borrowers, so we're thrilled to hear you had such a great experience....

As a first time homebuyer and first time refinancing, Waterstone made this process very easy for us and helped us get an amazing interest rate and save so much money on our monthly mortgage payment. Cannot recommend Carol and her team enough!...

Reply from Owner

January 8th, 2026 11:53 AM

Thank you for taking the time to write this review, Hannah. We are happy to hear your first homebuying experience was a smooth and easy process, thanks to Carol. We look forward to working with you again, should you have future homebuying or...

Waterstone Mortgage - Concord, NH has received a review with 5 star rating from Dave M

Reply from Owner

January 8th, 2026 11:53 AM

Thank you for the 5-star rating, Dave.

This is the second time we've worked with Carol at Waterstone Mortgage and we would do it again! Carol is responsive and thoughtful with her clients, and answered my questions (and more questions!) along the way.

Reply from Owner

October 13th, 2020 12:00 AM

Having a knowledgeable and professional loan originator by your side makes all the difference; which you must know since you've worked with Carol in the past. We appreciate you taking the time to write this review and look forward to working...

She was amazing to deal with and would be happy to do more houses in the future :)

Reply from Owner

January 8th, 2026 11:53 AM

Thank you for your kind review! Providing the highest level of service is our number one goal! We look forward to working with you again in the future. Don't be a stranger!

Reply from Carol Zink Mailloux - Waterstone Mo...

October 7th, 2020 02:20 PM

Can I just say I ❤️ your Realtor's recommendation, Chelsey?! Thank you for taking the time to leave this wonderful review. Making the mortgage loan process easy and stress-free for my borrowers (especially first-time homebuyers) is always one...

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About

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2000

Time Zone

Eastern Standard Time (EST)

Disclaimer

Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions