Waterstone Mortgage - Concord, NH
Concord, NH
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
I knew I wanted to work with Waterstone a second time. They understood my needs and surpassed all expectations. We had a couple of bumps in the road, as part of any home buying process. Carol, Bonnie, and the Waterstone team were thoroughly...
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Reply from Owner
March 26th, 2021 12:00 AM
Thank you for sharing, Cassandra! We're thrilled to hear everything went so smoothly with your home loan and homebuying with the help of Carol and her team. We hope to work with you again in the future.
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Waterstone Mortgage - Concord, NH
Carol and her team at Waterstone did an incredible job guiding us through the process of purchasing our first home! The expertise and patience is second to none and I highly recommend them to anyone!
Reply from Owner
January 8th, 2026 11:53 AM
Thank you for the five-star review, Ben! It sounds like your experience with Carol and her team was more than successful. We are glad to hear they were patient throughout every step of the homebuying process. We look forward to working with...
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Waterstone Mortgage - Concord, NH
The best one Carol if you ever looking to buy a home or refinance your home I strongly recommend Carol and her team for smoothly process.
Reply from Owner
January 8th, 2026 11:53 AM
Thank you for taking the time to write this review, Leonardo! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Carol and her team.
She was super timely and helpful with everything. Any questions you have she will answer and we wanted to close at the end of February and WE DID!!!! So amazing I highly recommend her
Reply from Carol Zink Mailloux - Waterstone Mo...
March 6th, 2021 02:31 AM
Thank you for your kind recommendation, Jordan! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
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Waterstone Mortgage - Concord, NH
Waterstone Mortgage - Concord, NH has received a review with 4 star rating from Joannea C
Reply from Owner
January 8th, 2026 11:53 AM
Thank you for the 4-star rating, Joannea Coulter. We hope to earn a 5-star rating next time!
Carol is absolutely fantastic. Carol went above and beyond for us during our process of buying our home and now during our refinancing. Carol and her team make it seamless, and would recommend them to anyone. Thank you all for all the help...
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Waterstone Mortgage - Concord, NH
As a Realtor, I have worked successfully with Tim Grenier on countless mortgages in the past 2 decades, and he is always my first recommendation. In addition to my clients, Tim has also handled 6 mortgages for me personally... I consider Tim...
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Reply from Owner
January 8th, 2026 11:53 AM
Thank you for this glowing review, Kiera! We're ecstatic you had such a wonderful experience with Tim. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
for
Waterstone Mortgage - Concord, NH
Carol and her team at Waterstone are awesome! Professional, knowledgeable, reliable and wonderful to work with. That's what we have gone back to her repeatedly for business. I highly recommend her!
Reply from Owner
January 8th, 2026 11:53 AM
Thank you for sharing, Scott! We're thrilled to hear everything went so smoothly with your loan process with the help of Carol and her team. We hope to work with you again in the future.
Absolutely fantastic. Carol went above and beyond, and was a pleasure to work with. Have used Waterstone Mortgage to purchase 1st home and 2nd, now just completed refinance. Carol and her team make it seamless, and would recommend them to anyone....
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Waterstone Mortgage - Concord, NH
Carol has heen our "go to" since day 1. Very helpful and informative. Few bumps in the road, but we got through it. Would definitely reccomend!!
Reply from Owner
January 8th, 2026 11:53 AM
Thank you for this glowing review, Michele! We're ecstatic you had such a wonderful experience with Carol. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions