Waterstone Mortgage - Concord, NH

Concord, NH

4.96

(505)

Mortgage

Mortgage Loan Officer

Contact Info

(603) 935-5910

Concord, NH

https://www.waterstonemortgage.com/branches/concord-nh

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.96

(505)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Always great to work with Carol! This is my second time having her help me with a mortgage/ refinance. She is always available with an immediate response to questions. Her staff is knowledgeable and also pleasant to work with.

Reply from Owner

May 22nd, 2021 12:00 AM

Thank you for taking the time to write this review. Exceptional service is what we strive to provide each and every one of our borrowers throughout the refinance process. It sounds like Carol and her team delivered that and beyond. Please...

Carol was wonderful through our entire loan process. I chose to work with her based on the reviews I had read and I was not disappointed. Our process was a difficult one with a new construction that was delayed by the builder several times...

Reply from Owner

January 8th, 2026 11:52 AM

Thank you for taking the time to write this review, L Ars! Providing excellent customer service, throughout the loan process, is always our top priority. We're glad you received nothing but the best from Carol and her team.

Reply from Owner

May 15th, 2021 12:00 AM

Thank you for the five-star review, Becky! It sounds like your experience with Carol and her team was more than successful. We are glad to hear they were patient and communicated throughout every step of the loan process. We look forward to...

I have worked with Carol once before and was satisfied enough to use her services again. Carol and the others who helped with the process were very helpful and kept great communication throughout the duration.I would recommend Carol Zink-Mailloux...

Reply from Owner

January 8th, 2026 11:52 AM

Thank you for taking the time to write this review, Chris! We are happy to hear your mortgage experience was a smooth and easy process, thanks to Carol. We look forward to working with you again, should you have future homebuying or refinancing...

Waterstone Mortgage - Concord, NH has received a review with 5 star rating from Sevgi K

Reply from Owner

January 8th, 2026 11:52 AM

Thank you for the 5-star rating, _. Stay in touch.

Carol was the best person to have in my corner during the process of buying my first home. She answered all my questions, silly or not, both quickly and non-judgementally. She goes above and beyond to ensure that things go smoothly and everything...

Reply from Owner

April 24th, 2021 12:00 AM

Thank you for taking the time to write this review, Gretchen! We are happy to hear your first homebuying experience was a smooth and easy process, thanks to Carol. We look forward to working with you again, should you have future homebuying...

Waterstone Mortgage - Concord, NH has received a review with 5 star rating from Mike M

Reply from Owner

January 8th, 2026 11:53 AM

Thank you for the 5-star rating, Mike. Don't be a stranger.

Carol assisted us with our first home purchase seven years ago, and this year she helped us refinance. She is the consummate professional: helpful, efficient, and honest

Reply from Owner

January 8th, 2026 11:53 AM

Thank you for taking the time to write this review, Roberta! We are happy to hear your first homebuying and refinancing experience was a smooth and easy process, thanks to Carol. We look forward to working with you again, should you have future...

Carol (Waterstone Mortgage) is THE BEST! Carol was helpful and supportive throughout the process of my loan. She is so quick to respond and always willing to answer questions. I owe her for how smooth everything went in purchasing my first...

Reply from Owner

January 8th, 2026 11:53 AM

Thank you for this review, Gretchen! A professional, informative loan originator is essential to have by your side, during the loan process. We're glad Carol was there every step of the way to walk you through the homebuying process. Thanks...

It was great working with Carol to get a loan for our new home! She was friendly, knowledgeable, and quick to respond to questions (including late night email responses). She helped make the mortgage and house buying process smooth. We would...

Reply from Owner

March 26th, 2021 12:00 AM

Edward, we appreciate you taking the time to write this review for Carol and her team! Having a mortgage lending team that communicates every step of the way certainly helps to bring clarity to the mortgage and homebuying process. We hope...

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About

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2000

Time Zone

Eastern Standard Time (EST)

Disclaimer

Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions