Ruoff Mortgage - Columbia City, IN
Columbia City, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Thea is fridenly and promt response
Reply from Thea Druley
April 3rd, 2026 03:10 PM
I'm pleased to hear that you found my responses prompt and friendly, Ashok. It's important to me that my clients feel supported throughout their journey. If there's anything more I can do for you, don't hesitate to reach out.
Felt listened to and the teams responses were quick.
Reply from Thea Druley
March 30th, 2026 06:39 PM
It's great to hear that you felt listened to and that the team's responses met your expectations, Ada. I always aim to provide attentive service and prompt communication. If you have any more questions or need anything else, feel free to get...
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He was very knowledgeable and personable. And was a great help through The mortgage process . As the process has changed quite a bit.
Reply from Bryan Graham, Ruoff Mortgage
March 18th, 2026 04:00 PM
I appreciate your feedback, Tige. It's great to hear that you found my approach knowledgeable and personable throughout the mortgage process. Navigating changes effectively is something I aim to assist with, so I'm glad I could be of help....
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Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Cassondra R
Reply from Owner
March 30th, 2026 05:13 PM
I truly appreciate your 5-star rating, Cassondra. If you ever have any questions or need assistance in the future, please feel free to reach out.
Thea was awesome to work with from start to finish. She really made first time home buying a breeze and should we ever buy again i would love to work with her.
Reply from Thea Druley
March 30th, 2026 06:16 PM
I'm glad to hear that you had a positive experience throughout the home-buying process, Cassondra. Making the journey smoother for first-time buyers is something I strive for. Should you decide to purchase another home in the future, I would...
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It was very straight forward and I felt fully informed. The closing process was quick and easy!
Reply from Thea Druley
March 27th, 2026 07:06 PM
I'm delighted to hear that you found the process straightforward and felt fully informed, Dawnn. Ensuring a smooth and efficient closing is always a priority. If any questions arise or you need further assistance, please don't hesitate to reach...
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Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Erika M
Reply from Owner
March 30th, 2026 07:42 PM
I appreciate you taking the time to give a rating, Erika. Thank you for your support!
Thea is incredibly professional, explanator, and eng! Many thanks!
Reply from Thea Druley
March 27th, 2026 04:53 PM
I'm pleased to know that you found my approach professional and explanatory. It's essential for me to communicate clearly and effectively. Thank you for your feedback, Erika. If there's anything else you need or any questions arise, don't hesitate...
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Bryan made the process very easy and simple to understand, even with it being new to me and a ton to learn.
Reply from Bryan Graham, Ruoff Mortgage
March 1st, 2026 04:27 PM
It's wonderful to hear that you found the process easy and straightforward, Mitchel. Navigating a new mortgage can be overwhelming, and I'm glad I could simplify it for you. Should you have any further questions or require additional guidance,...
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Available at any time for any questions big or small
Reply from Bryan Graham, Ruoff Mortgage
February 19th, 2026 06:12 PM
I appreciate you taking the time to leave a review, Evan. It's important to me to be accessible and answer any questions, no matter the size. If there's anything else I can assist you with, please don't hesitate to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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