Ruoff Mortgage - Columbia City, IN
Columbia City, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Thea was excellent to work with and always available for all are questions and needs we might of had and did an amzing job explaining and walking us thru each and every step along the way!
Reply from Thea Druley, Ruoff Mortgage
May 6th, 2026 03:12 PM
Thank you, Canyon, that was very nice of you to say. II am happy to hear you and Hannah felt comfortable throughout the process. If you have any more questions or need further assistance, please feel free to reach out. I am always here for...
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Thea was an absolute delight to work with. Incredibly knowledgeable and the whole process was fast and easy!
Reply from Thea Druley
May 6th, 2026 03:12 PM
I'm glad to hear that you found the process fast and easy, Indira. Your kind words about my knowledge mean a lot to me. You both made my job easy. If you ever need further assistance, feel free to reach out.
Everything
Reply from Bryan Graham, Ruoff Mortgage
May 23rd, 2026 01:41 PM
Skyler, I'm grateful for your feedback. If there's anything specific you'd like to share or discuss, please feel free to reach out.
workexcellent
Reply from Bryan Graham
May 4th, 2026 02:07 PM
AC, I appreciate your positive feedback. It's appreciated to know that you had an excellent experience. If you have any questions or need further assistance, feel free to reach out.
I was a first time home buyer and I never felt confused or lost during the process. Thea did an amazing job!
Reply from Thea Druley, Ruoff Mortgage
April 22nd, 2026 11:00 PM
I'm grateful for your kind words, Elaine. It's great to know that you felt supported and clear throughout your home buying journey. If you have any more questions or need further assistance, I'm here to help. CONGRATULATIONS!!
Personable, supportive experience with loan officer.
Reply from Bryan Graham, Ruoff Mortgage
April 15th, 2026 05:48 PM
Stephen, I appreciate your kind words about our experience together. I'm glad to know you felt supported throughout the loan process. If there's anything else you need or any questions you have, please feel free to reach out. I did forward...
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Great communication throughout the entire experienc. Any and every question we had was answered and explained to our satisfaction.
Reply from Bryan Graham, Ruoff Mortgage
April 6th, 2026 04:03 PM
It's wonderful to hear that the communication met your expectations, Austin. Ensuring all of your questions are answered thoroughly is a priority for me. If you have any more inquiries or need assistance in the future, don't hesitate to reach...
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Ruoff Mortgage - Columbia City
My agent Thea has been amazing over the course of 3 years and two transactions. Ruoff provides excellent personable, prompt, and professional customer service.
Reply from Owner
April 21st, 2026 05:12 PM
Thank you for your kind words and for your continued trust over the years! We’re so glad to hear you’ve had such a positive experience across multiple transactions. It means a lot to know the process felt personable, prompt, and professional...
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Bryan was very clear in his explanations of everything . My husband and I were first time homebuyers and we felt very comfortable throughout the whole process. Bryan also would contact us and answer questions after hours and on the weekends!...
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Reply from Bryan Graham, Ruoff Mortgage
April 3rd, 2026 08:52 PM
I'm truly pleased to hear that you and your husband felt comfortable during your first homebuying experience, Victoria. It's important to me that my clients feel supported, and I'm happy that I could answer your questions, even after hours...
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Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Ashok K
Reply from Owner
April 6th, 2026 06:00 PM
Thank you for the 5-star rating, Ashok. I appreciate it and am here to assist if you need anything further.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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