Ruoff Mortgage - Columbia City, IN
Columbia City, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Laura was so quick to respond and so readily available anytime we had questions. Not only was she knowledgeable and professional, she was also personable. She made sure we understood everything every part of the way. We feel very fortunate...
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Reply from Laura Ritchie
September 27th, 2024 05:28 PM
Hi Shae, I'm thrilled to hear such positive feedback about your experience with me at Ruoff Mortgage. It was my pleasure to guide you through the process of buying your first home. I pride myself on being available and easy to reach whenever...
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Laura Ritchie, Ruoff Mortgage has received a review with 5 star rating from Jake F
Reply from Owner
February 6th, 2025 12:23 PM
I'm really glad to hear about your positive experience, Eric! I strive to make the loan process as smooth and quick as possible for my clients. It's particularly rewarding to know that you felt the service was worth 10 stars! Looking forward...
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Laura made my wife and I feel so welcome and informed that we were actually able to understand every document in the whole process. There is a lot of information and she helped us navigate all of it until we understood.
Reply from Laura Ritchie
September 27th, 2024 05:24 PM
I'm so glad to hear that you and your wife felt welcome and informed, Jake. It is always my aim to make sure my clients understand every step of the process, and I'm pleased to know that I was able to achieve that with you. Thank you for the...
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Ruoff Mortgage - Columbia City
Ruoff Mortgage - Columbia City has received a review with 5 star rating from Chris R
Reply from Owner
September 13th, 2024 04:46 PM
Hi, Chris. Thank you very much for your rating! We are glad you had a pleasant experience.
Bryan was on top of every aspect of the loan process
Reply from Bryan Graham
September 12th, 2024 02:59 PM
Thank you so much Anthony it was a pleasure working with you as well!
Everything was a mess, every word we were told was a lie and we felt like we were never a priority or even cared about as clients.
Laura made the whole lending process an absolute piece of cake! She was on top of everything and answered any questions we had. Would recommend anyone that is looking to buy to use her as their loan officer!!
Reply from Laura Ritchie
September 20th, 2024 03:11 PM
Hi Bradford, thank you so much for your wonderful feedback. I'm thrilled to hear that you found the lending process to be seamless and your recommendation means the world to me. At Ruoff Mortgage, we strive to provide top-notch service to our...
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Thea was on top of the whole process for us, start to finish. If anything, we may have delayed the process by missing an email here and there, but usually we would receive a text letting us know when additional documents needed signatures or...
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Reply from Thea Druley, Ruoff Mortgage
September 11th, 2024 03:45 PM
Hi Brian, thank you for taking the time to leave such a positive review! I'm glad to hear that you were satisfied with my attention to detail throughout the process. It's part of my job at Ruoff Mortgage to make sure my clients are well-informed...
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Thea Druley, Ruoff Mortgage has received a review with 5 star rating from Faye F
Reply from Owner
September 27th, 2024 02:38 PM
Thank you so much for your feedback, Faye! I'm thrilled to hear that you had a positive experience with us at Ruoff Mortgage. Your high rating is greatly appreciated and it was a pleasure working with you. It is not everyday I get to help a...
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The simplicity of doing everything online, through a portal! Not having to take off work or schedule appts to meet in person makes this process so much quicker & easier.
Reply from Thea Druley
September 11th, 2024 03:46 PM
Faye, thank you for taking the time to review my services and for the fantastic rating! I'm thrilled to hear that you found the online portal convenient and time-saving. At Ruoff Mortgage, we strive to make the mortgage process as straightforward...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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