Waterstone Mortgage - Christiansburg, VA
Christiansburg, VA
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Waterstone Mortgage - Christiansburg, VA
Wonderful experience, quick and responsive and made sure all my needs were met. Highly recommend!
I felt as though corners were cut to try and smooth over the process rather than just meeting challenges head on. It even came to a point where my closing wasnt just postponed once last minute, but the second time it was almost postponed due...
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Reply from Waterstone Mortgage
December 10th, 2025 10:18 PM
Jonathan, I am truly sorry to hear that we fell short of the level of service you and Mina deserved during your homebuying process. Our communication regarding the funds deposited on 10/30 was not at the standard it should have been. The identical...
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Waterstone Mortgage - Christiansburg, VA
Waterstone Mortgage - Christiansburg, VA has received a review with 5 star rating from Tizazu A
The Loan Officer is very experienced and knowledgeable about the MPDU Program. She has been very helpful in the entire process. Thank you.
Reply from Tina Del Casale
December 6th, 2025 04:59 PM
It was a pleasure helping you and your family get their 1st home Tizazu!
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Waterstone Mortgage - Christiansburg, VA
Great experience!!! Answered any questions I had, kept me updated throughout the loan process! Would definitely recommend!!!
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Excellent company, stayed the course with updates and answered any questions that ar!! Helped with any issues that occurred. Would recommend to anyone that needed help with a mortgage!!!
Reply from Dave Shelor
December 11th, 2025 04:08 PM
Thank you for sharing your experience, William. I’m glad to have provided the support and updates you found helpful throughout the process. It's always my aim to address any issues promptly and ensure clarity for my clients. Your recommendation...
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Very good communication throughout process and very quick processing time. Great experience!
Reply from Dave Shelor
December 11th, 2025 06:49 PM
It's great to hear that the communication and processing time met your expectations, Kira. I strive to ensure a smooth and efficient experience for everyone. If you have any further questions or need assistance in the future, feel free to reach...
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Mike communicated often. Was easy to work with.
Reply from Mike Haeffner
July 9th, 2026 08:48 PM
Thank you so much, Keith! Welcome to MD and good luck with the rehab!!
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Waterstone Mortgage - Christiansburg, VA
Brittani was awesome! She helped us every step of the way and always answered any questions we had! She was very knowledgeable and professional!
Brittani was awesome! She helped us every step of the way and always answered any questions we had! She was very knowledgeable and professional!
Reply from Brittani Ratcliffe
December 4th, 2025 02:43 PM
It's great to know that you felt supported throughout the process, Roxie. Helping with each step and answering questions clearly is something I always strive for. I'm pleased that my knowledge and professionalism made a positive impact on your...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions