Waterstone Mortgage - Christiansburg, VA
Christiansburg, VA
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Mike was responsive and supportive. The process was a breeze!
Reply from Mike Haeffner
September 14th, 2026 01:33 PM
Hi Sarah! Thank you for the kind words and for the opportunity to help you with the purchase of your first home!! You were also a breeze to work with and very responsive ;)
Tina was an exceptional loan officer available whenever was needed and ensure that I understood the process thoroughly and all of my options. I would highly recommend miss Tina and I look forward to working with her in the near future.
Reply from Tina Del Casale
September 9th, 2026 04:21 PM
Aaron always a pleasure working with you! You know what works for you and your future wealth plan!
We have a perfect communication and great customer service experience.
Reply from Mike Haeffner
September 8th, 2026 09:24 PM
It was a pleasure working with you, Mr. Amana! I hope your new home is everything you dreamed it would be for you and your daughter! I wish you both nothing but love, laughter and great memories!!!
Mike educates the buyer very well, his communication is excellent, and is always looking for ways to help the buyer.
Reply from Mike Haeffner
September 8th, 2026 09:26 PM
I can say the exact same for you, Noah. Your clients are always well informed, educated and you never stop looking for ways to make the home buying experience one they will never forget. And rave to their friends and families about! Love working...
read more
Brittani was very knowledgeable and helpful throughout the whole process!
Reply from Brittani Ratcliffe
September 2nd, 2026 12:45 PM
Thank you, Jessie! I'm pleased to know that you found my knowledge and assistance helpful throughout the process. Your kind words mean a lot to me.
Nichole was wonderful to work with. She was very quick to return our messages. My car had broken down while closing on a house and she gave me great advice and walked me through what I should do. She is very pleasant and professional and worked...
read more
Reply from Nichole Curtis
September 8th, 2026 02:28 PM
Dillon, I'm grateful for your kind words and happy to hear that you found my guidance helpful during such a challenging time. It's nice to know that you felt supported throughout the process. Thank you for sharing your experience!
Nichole made the process so simple. any question we had she made sure we had all the information we needed. she advocated for our best interes. I couldn't be happier.
Reply from Owner
August 31st, 2026 08:10 PM
Justin, thank you for the kind words. It was a true pleasure to work with you and Tess! I’m so glad I could make the process smooth for you and I’m glad the advocacy worked out the way it should have :)
Nichole made the process so simple. any question we had she made sure we had all the information we needed. she advocated for our best interes. I couldn't be happier.
Reply from Nichole Curtis
September 7th, 2026 05:36 PM
Justin, I'm glad to hear that you found the process simple and that I could provide the information you needed. It's great to know you felt supported and well-represented. Thank you for your kind words.
Working with Mike Haeffner as my loan officer was a fantastic experience. From day one, he was transparent, communicative, and highly efficient. Thanks to his hard work, we successfully closed on my new condo in just 30 days. If you want a...
read more
Reply from Mike Haeffner
August 31st, 2026 12:03 PM
I appreciate the opportunity to help with something so important as the financing on your new home, Zsolt! I wish you all the best in this new and exciting stage of your life. Please do not hesitate to reach out if you ever need anything or...
read more
He part of my favorite A-Team
Reply from Mike Haeffner
August 31st, 2026 12:05 PM
teamwork makes the dream work!
10 of 2121
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions