Brittani Ratcliffe
Loan Originator
With over 15 years of experience in financial services and mortgage lending, Brittani Ratcliffe is known for her strong communication, networking skills, and genuine connections with clients and partners. Specializing in conventional, USDA,... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Great experience great communication
Reply from Brittani Ratcliffe
August 20th, 2026 01:09 PM
I'm grateful to hear that you had a great experience and appreciated the communication, Chadwick. Thank you for sharing your feedback!
Some of our paperwork was filled out inaccurately and we had to resign multiple times. Things just felt kind of rushed, but not equally supportive. It was an average experience, we have just had better with other motrage companies we have previously...
read more
Brittani made the process so easy! Great communication! Answered all my questions quickly and completely.
Reply from Brittani Ratcliffe
August 14th, 2026 01:10 PM
I'm grateful to hear that I could make the process easy for you, Michele. It's nice to know that my communication and timely responses were helpful. Thank you for your kind words!
Prompt and responsive to all questions! Enjoyable to work with.
Reply from Brittani Ratcliffe
August 14th, 2026 01:10 PM
Thank you, Meghann! I'm grateful to hear you found the process prompt and responsive. It was enjoyable working with you as well.
Wonderful experience! 😊
Reply from Brittani Ratcliffe
August 5th, 2026 01:15 PM
I'm pleased to hear you had a wonderful experience, Sheila. Thank you for sharing your positive feedback!
There was a lot of back and forth towards the end of our closing date and it was hard to get answers. To make the experience better, having someone who was there to answer questions would be helpful.
You made the process painless from start to finish. Always got us answers quick and was alway shelping us. You really are working 24/7. We appreciate everything you did for us.
Reply from Brittani Ratcliffe
July 5th, 2026 10:03 PM
I'm glad to hear that the process felt painless for you, Steven. I appreciate your recognition of my efforts to be available and provide quick answers. Thank you for your kind words, and if there's anything more I can do, please feel free to...
read more
Brittani was great to work with and we were able to get my clients money back at closing!! woo
Reply from Brittani Ratcliffe
July 6th, 2026 08:02 PM
I'm glad to hear that working together resulted in getting your clients' money back at closing, Sammy. It's wonderful to know that the process went smoothly. If there's anything else I can assist you with, feel free to reach out.
Brittani always returned my phone calls or text's even on the weekends. Everything went well .
Reply from Brittani Ratcliffe
July 2nd, 2026 07:35 PM
I'm happy to hear that you felt supported with timely communication, even on the weekends, Dewayne. It's great to know that everything went well. If you have any other questions or need further assistance, please feel free to reach out.
Brittani and her team were outstanding in every kind of way. They were responsive, efficient, and professional. Truly grateful for their expertise and support throughout the process.
Reply from Brittani Ratcliffe
June 18th, 2026 03:03 PM
I'm grateful for your wonderful feedback, Joni. It's good to know that you found my team and me to be responsive, efficient, and professional. Your appreciation of our expertise and support means a lot. If there's anything more I can assist...
read more
10 of 70
About
With over 15 years of experience in financial services and mortgage lending, Brittani Ratcliffe is known for her strong communication, networking skills, and genuine connections with clients and partners. Specializing in conventional, USDA, FHA, and VA loans, she serves homebuyers in Virginia, West Virginia, and beyond, lending in 48 states through Waterstone Mortgage. Brittani is passionate about helping clients achieve homeownership. Outside of work, she enjoys family time with her husband and three children, and stays active in her community as an ambassador for the Montgomery County Chamber of Commerce.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Down Payment Assistance
Conventional Home Loan
DSCR Loans
Bank Statement Loans
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #1308660
Awards
Disclaimer
West Virginia Mortgage Broker Branch License #MBB-2403304.West Virginia Mortgage Lender Branch License #MLB-2403304.Illinois Residential Mortgage Licensee # MB.6760383. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions