

Chattanooga, TN
A Higher Standard of Lending
Chattanooga, TN

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Jessica is good at keeping everyone up to date on what's going on and what to expect next. Very responsive & easy to get in touch with. great to work with every time!
Karen was amazing! She was very informative and keep us updated during the entire process! She was always willing to answer any questions we had and was quick to respond ! We are so thankful for all of her help would would definitely recommend...
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Michelle madel it great
My mom was pressured into signing documents with a notary and overnighting documents early. This cost her over $300.00 out of pocket a long with a lot of stress in the middle of her things being packed. We had repeatedly stated we would be...
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Reply from Karen Sims
March 2nd, 2023 05:33 PM
Hey Susan! I'm sorry to hear you were not satisfied. In the texts and emails I received from you, you asked me to get the documents to you to sign before you took the long drive to California. You stated that you might not make it back by the...
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Chad was very communicative and helpful during this process.
An amazing lender!!!!
Karen kept us up to date with all aspects of our loan process and promptly answered any questions we had.
Very knowledgeable and quick to respond.
It is always great to close another transaction together and always a pleasure working with Chad!
Jessica made it seamless for us to create a mortgage with clear, financial security. She was truly a key asset in understanding the home buying process as a whole. 10/10
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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