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Chattanooga in Chattanooga, TN

Chattanooga, TN

A Higher Standard of Lending

Chattanooga, TN
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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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5 Star
97%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
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Reviews from Web
  • G
    Gina P
    Etowah, TN
    Posted on March 6th, 2023 04:47 PM
    Jessica is good at keeping everyone up to date on what's going on and what to expect next. Very responsive & easy to get in touch with. great to work with every time!
  • R
    Regina F
    Bryant, AL
    Posted on March 3rd, 2023 12:31 PM
    Karen was amazing! She was very informative and keep us updated during the entire process! She was always willing to answer any questions we had and was quick to respond ! We are so thankful for all of her help would would definitely recommend...
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  • D
    Deborah D P
    Rossville, GA
    Posted on March 3rd, 2023 01:35 AM
    Michelle madel it great
  • S
    Susan Z
    Tunnel Hill, GA
    Posted on March 2nd, 2023 04:54 PM
    My mom was pressured into signing documents with a notary and overnighting documents early. This cost her over $300.00 out of pocket a long with a lot of stress in the middle of her things being packed. We had repeatedly stated we would be...
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    Reply from Karen Sims
    March 2nd, 2023 05:33 PM
    Hey Susan! I'm sorry to hear you were not satisfied. In the texts and emails I received from you, you asked me to get the documents to you to sign before you took the long drive to California. You stated that you might not make it back by the...
    read more
  • for
    Chad Harris IV
    Encompass
    J
    Jane W
    Chattanooga, TN
    Posted on March 2nd, 2023 01:48 PM
    Chad was very communicative and helpful during this process.
  • K
    Kathy M W
    Tunnel Hill, GA
    Posted on February 28th, 2023 09:16 PM
    An amazing lender!!!!
  • N
    Nicholas B
    Lafayette, GA
    Posted on February 27th, 2023 12:19 PM
    Karen kept us up to date with all aspects of our loan process and promptly answered any questions we had.
  • S
    Sheri C
    Lafayette, GA
    Posted on February 26th, 2023 11:34 PM
    Very knowledgeable and quick to respond.
  • for
    Chad Harris IV
    Encompass
    S
    Sonja S
    Cleveland, TN
    Posted on February 20th, 2023 09:10 PM
    It is always great to close another transaction together and always a pleasure working with Chad!
  • J
    Justin N M
    Ooltewah, TN
    Posted on February 20th, 2023 01:41 PM
    Jessica made it seamless for us to create a mortgage with clear, financial security. She was truly a key asset in understanding the home buying process as a whole. 10/10
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    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.