Chattanooga, TN
A Higher Standard of Lending
Chattanooga, TN
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Michelle went above and beyond to make my first time home buyer client feel incredibly comfortable and made it an easy and straightforward process. She was on top of all emails and quick to respond if we ever had any questions, even outside...
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Jessica and her team are precious, professional, and wise. Every transaction with her is worry-free!
Jessica was always available to answer any questions I/we had throughout the process. She’s personable as well as professional, and she kept our best financial interests in mind.
for
She was excellent at facilitating every step of the transaction! Highly recommend!
for
I thought the app worked well and there was never an issue signing documents or general use of the app. I could reach out to Karen through text which worked great for me. The underwriting portion of the process was a little slow in my opinion...
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Michelle was great to work with. She made the process easy and gave me so much peace of mind.
for
Speed of approval and or communication
Reply from Donald Oakes
April 19th, 2024 05:13 PM
James, thank you for the nice review and enjoyed working with you !
Don
Jessica was professional, responsive and knowledgeable.
We enjoyed working with her, she helped us tremendously. We would confidently refer her to anyone.
for
Don was very patient as we kept running into problems on the sellers end.
What made it great was the accuracy and speed in which it took place. We were running out of time, and you beat the dead line. You were always in communication and getting all the documents together. At times you were rough, but I understand...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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