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Chattanooga in Chattanooga, TN

Chattanooga, TN

A Higher Standard of Lending

Chattanooga, TN
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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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5 Star
97%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • D
    David M
    Posted on July 23rd, 2019 12:26 PM
    Karen is very sweet and very helpful. She explained everything to us if we had any questions. She made us feel like we had known her forever. We feel like she went above and beyond to get everything going for us to purchase our new home. I...
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  • M
    Marcela V
    Posted on July 22nd, 2019 02:11 PM
    The communication and information for closing of our house was great. Thank you!
  • J
    Jeffrey S
    Posted on July 20th, 2019 10:28 AM
    Personal interactions, excellent communication, guided through the process step by step. Very kind and worked hard for me.
  • J
    Joey W
    Posted on July 20th, 2019 09:12 AM
    Karen is exceptional at her job! She always goes the extra mile to make the buying experience as pleasant as possible! This is the 3rd time I’ve had the pleasure of working with her in the home buying process and wouldn’t hesitate to do so...
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  • W
    Wesley H
    Posted on July 20th, 2019 02:28 AM
    Just an all around fantastic experience.
  • M
    Michelle R
    Chattanooga, TN
    Posted on July 17th, 2019 03:15 PM
    Appreciate the communication as the list agent from the buyers mortgage lender.One thought is I did not hear till late in the procedure from appraiser and would haveexpected that to be completed sooner. All went well, just a comment.Thanks...
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  • J
    Jeffrey L
    Rock Spring, GA
    Posted on July 17th, 2019 03:55 AM
    Friendly customer service. Willingness to work with us. Excellent communication.
  • A
    Anna M
    Chattanooga, TN
    Posted on July 16th, 2019 02:52 PM
    Jessica was very communicative and anticipated our questions before we even had a chance to ask them!
  • M
    Matthew M
    Chattanooga, TN
    Posted on July 16th, 2019 02:43 PM
    Jessica helped walk us through every step of the refi process & was quick to respond with any questions we had. We very much enjoyed working with her!
  • B
    Brandon W
    Hixson, TN
    Posted on July 11th, 2019 07:59 PM
    Karen was so helpful and responsive. She was so quick to answer our questions and guided us through each step.
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    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.