

Chattanooga, TN
A Higher Standard of Lending
Chattanooga, TN

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Jessica worked really hard to make this happen. Wouldn't have wanted it to be anyone else.
Quick communication and replies when there were questions. Kept in contact during the entire process step by step. Amazing experience all throughout the process.
Chad was straight forward and communicated well. He gave us good advice throughout the process when we ran into some issues along the way, and did his best to resolve the issues as quickly as possible. He really made us feel like he was on...
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Jessica and her team made the closing process smooth and were always there to answer any questions we had.
I really liked being able to submit my documents through the app. Mrs. Woods kept me updated through the process, was very helpful, and moved very quickly. Thank you so much!
I knew what was going on every step of the way.
Stacy was always willing to go the extra mile to help us with our loan application. No matter how many questions, forms to complete, and dilemmas to overcome she was there to help. We could text or call her at anytime during this process. She...
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Karen was very helpful in answering any questions I had in a very prompt manner, even at night or on weekends. I never had to leave my house for anything until the day of the closing. It was a very easy process.
Karen Sims not only met our expectations but exceeded our expectations. She goes above and beyond to make sure you understand the process and next steps. She guides you through the entire process and we could not have asked for anything more....
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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