Chattanooga, TN
A Higher Standard of Lending
Chattanooga, TN
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Jessica is great about communicating and keeping things moving along. I did not have to worry about the loan process at any point. And she has it handled And is very knowledgeable about the market and real estate contracts.
Michelle has excellent customer service. She kept us informed throughout the entire process and was very prompt in answering any questions. She is A+++!!
Jessica was awesome! She answered all of many questions in a timely manner.
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Stacy Woods
Stacy was incredible every step of the way! My fiancé and I started the journey with Stacy pre-COVID, and she stuck with us the entire way to closing and beyond. We do not have enough to say about the level of care and service that Stacy and...
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Stacy Woods
Stacy was so professional, patient and made the home process so stress free! Even on the days that I felt like giving up so pushed me not to! I appreciate everything that she is and stands for behind her professionalism!
All my wife and I can say is that Jessica Smith is hands down the easiest and most experienced individual that we have ever worked with in the mortgage lending environment. She is quick, smart and always the answer. We will recommend highlands...
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Stacy Woods
I could not thank you enough for helping us through this process. Really felt like you cared and were there to help. Thank you for everything.
Michelle is always on top of the entire process. She ensures that the clients know what is happening throughout the transaction and sees it through to closing.
Jessica was consistently informing us ofany updates throughout the process, guided us through every step along the way, making a very smooth process! We are very pleasedto have worked with her, and will happily work with her again and recommend...
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Really great communication. Don made the process very easy to get our refi completed. Will definitely recommend him to friends and colleagues.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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