Chattanooga, TN
A Higher Standard of Lending
Chattanooga, TN
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
Jessica was very helpful throughout the whole refinance proses. She always answered my calls and kept me updated on where everything was at.
Michelle kept each party informed throughout the process. She was always available for any questions and followed up immediately to any inquiries. I would definitely recommend Michelle to other clients!
Communication was excellent
Jessica is absolutely the best. I think she must have cloned herself because she answers her phone and is prompt in answering my text. More importantly she is a complete professional and so nice. I enjoy working with her.
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Don was always available to answer my questions, give me information when I needed it, explained what was happening every step of the way through the home buying process.
Being able to do everything via email and e-signatures made this a very easy process. Everyone I dealt with at Highlands was helpful and responsive throughout this experience.
Jessica was honest with me from beginning to end and even shared some insight on a mortgage company I was considering before going with Highlands. I'm very glad to have to worked with her in purchasing my new home.
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Very fast and thorough. Great process from beginning to end
Jessica. Very professional in her response and handling of our refinance.
Jessica was a warrior in a sometimes frustrating fight for closure. She went above and beyond to get us over the finish line!! Easy to work and communicate with. Thank you, Jessica!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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