Chattanooga, TN
A Higher Standard of Lending
Chattanooga, TN
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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Communication and ease of process
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Karen was amazing. She was patient and answered al my questions. Made the experience very pleasant. Thank you!
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Don was the greatest!
Reply from Donald Oakes
February 14th, 2022 03:09 PM
Valerie, thank you for the nice review and thank you for letting me do this refinance for you both !
Don
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Karen has assisted myself and my family with several mortgage loans. She is incredibly responsive and knowledgeable. We would recommend her to everyone for mortgage needs!
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Don is so knowledgeable. He answered all of our questions, and gave great advice. He was also very patient with us.
Reply from Donald Oakes
February 14th, 2022 03:11 PM
Jonathan, thank you for the nice review ! I appreciate you and Valerie letting me do this loan for you.
Don
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Stacy Woods
This was all done with my husband. I wish I received a call to introduce the company to me. Everything seem so impersonal, everything done through email. I never got to talk to Stacy nor she was present at the time of closing. I would have...
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Don was fantastic to work with and we plan on using him for our next home purchase. His software/programs made it easy to follow along and know what needed to be provided, he and his assistant were always quick to respond, and we were constantly...
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Reply from Donald Oakes
February 14th, 2022 03:13 PM
Lila, thank you and Builder for letting me do this loan for you.
I enjoyed getting to know you both and look forward to helping you again !
Don
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Thank you for everything. You are a Rockstar!
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Communication
Reply from Donald Oakes
February 14th, 2022 03:14 PM
Pam, thank you for the nice review and for the referral!
Don
for
Karen was absolutely fantastic to work with. She kept me updated and informed about what was going on throughout the whole process. She made the experience way less stressful!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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