Brookside's Cover Image
B

Brookside, Kansas City, MO

Kansas City, MO
Company Logo
We’re a full-service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have ser... Show More
Company Logo
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
94%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • M
    Mary B
    Kansas City, MO
    Posted on December 27th, 2023 04:04 AM
    Terry and Peter were both so responsive and easy to work. They were so patient with us and we really appreciate them!
    Reply from Terry & Peter O'Neill
    January 1st, 2024 04:06 AM
    Thank you! It was a pleasure to work with you, and I hope you enjoy your new home for years to come!
  • M
    Michael B
    Kansas City, MO
    Posted on December 15th, 2023 03:19 PM
    This is our third time working with Terry and the mortgage was handled professionally and was very thorough. All of the info and advice we received throughout the process was invaluable to us and we will be back in the near future.
    Reply from Terry & Peter O'Neill
    December 20th, 2023 03:20 PM
    Thank you for the opportunity to help with your loan. I wish you many years of happiness in your new home.
  • S
    Shawn D C
    Fairway, KS
    Posted on December 12th, 2023 03:57 PM
    Peter and Terry
    Reply from Terry & Peter O'Neill
    December 17th, 2023 03:58 PM
    Thank you so much for the great review and feedback. I hope you get settled quickly and enjoy your new home.
  • J
    John R D
    Kansas City, MO
    Posted on October 28th, 2023 06:06 PM
    The constant communication made it great, some may perceive it as over communication but I know I had challenges keeping all of the information I needed to get to you guys and the continual emails helped me track the information effectively....
    read more
    Reply from Terry & Peter O'Neill
    November 2nd, 2023 06:09 PM
    Thank you for taking the time to share your experience. If I can be of further assistance to you, or your family and friends, please let me know.
  • T
    Thomas H
    Overland Park, KS
    Posted on October 24th, 2023 03:50 PM
    I really enjoyed working with the O'Neill team! This is the second time I've worked with them and I cannot recommended their support and expertise enough.
    Reply from Terry & Peter O'Neill
    October 29th, 2023 03:51 PM
    Thanks for the great feedback. I hope you enjoy your new home!
  • M
    Michael K B
    SHAWNEE, KS
    Posted on October 19th, 2023 01:02 AM
    Excellent communication, great processes handling that was friction-less, and very professional.
    Reply from Terry & Peter O'Neill
    October 24th, 2023 01:04 AM
    Your positive review made my day! I’m thrilled that you had a great experience with us. It means a lot to our team to know that our efforts are appreciated. Thank you for the kind words.
  • A
    Aaron M
    Posted on October 12th, 2023 02:32 AM
    Terry never made a promise he couldn't keep. He worked as fast as I could send him whatever information was needed. A very steady demeanor that was never to high or low, which was excellent for us. When we made our post on Facebook most people...
    read more
  • A
    Aaron A M
    HARRISONVILLE, MO
    Posted on October 12th, 2023 02:30 AM
    Terry never made a promise he couldn't keep. He worked as fast as I could send him whatever information was needed. A very steady demeanor that was never to high or low, which was excellent for us. When we made our post on Facebook most people...
    read more
    Reply from Terry & Peter O'Neill
    October 17th, 2023 02:32 AM
    Thank you for the kind words. I hope you enjoy making new memories in your new home.
  • D
    Diane G L
    Roxboro, NC
    Posted on September 24th, 2023 04:09 PM
    Terry and Peter are so easy to work with. They stayed in communication with us throughout the loan process, and we were able to handle the entire transaction online.
    Reply from Terry & Peter O'Neill
    September 29th, 2023 04:12 PM
    Thank you! It was a pleasure to work with you, and I hope you enjoy your new home for years to come!
  • D
    David A L
    Roxboro, NC
    Posted on September 21st, 2023 02:20 PM
    Having to fill out this text box before the software will act on my request to submit the survey!!
    Reply from Terry & Peter O'Neill
    September 26th, 2023 02:26 PM
    I’m grateful for your kind words! It's wonderful to know that you had a terrific experience with us. Our team strives to deliver excellence, and your feedback motivates us to continue doing what we love.
  • 121–130 of 258
    About
    We’re a full-service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Qualified Mortgage Pre-Approvals

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    First State Bank Mortgage, A Division of First State Bank of St. Charles, MO. NMLS #416668. Equal Housing Lender. Headquarters: 2850 West Clay Street, St. Charles, MO 63301 Not a commitment to lend. For licensing information, go to: www.nmlsconsumeraccess.org