Brookside's Cover Image
B

Brookside, Kansas City, MO

Kansas City, MO
Company Logo
We’re a full-service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have ser... Show More
Company Logo
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
5 Star
94%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%
Reviews from Web
  • A
    Adam C
    Raytown, MO
    Posted on September 13th, 2023 06:45 PM
    Terry, you and your team were incredible!! So personal and easy to work with. You made us feel safe and cared for, and extremely professional!! this was the best lender process we could have imagined. We had never done a traditional loan like...
    read more
    Reply from Terry & Peter O'Neill
    September 18th, 2023 06:46 PM
    Thank you for taking the time to provide feedback. I hope your move went smoothly as you start this new chapter!
  • F
    Febe C
    Raytown, MO
    Posted on September 13th, 2023 02:16 PM
    Friendly staff, ease of process
    Reply from Terry & Peter O'Neill
    September 18th, 2023 02:18 PM
    Thank you for your kind words! It's encouraging to know that we exceeded your expectations. Our team works hard to ensure every customer feels valued, and your review reassures us that we're on the right track.
  • K
    Katherine J P
    Prairie Village, KS
    Posted on September 5th, 2023 07:23 PM
    Thanks for all of your help, hanging in there with me and quick responses.
    Reply from Terry & Peter O'Neill
    September 10th, 2023 07:29 PM
    Thank you for the nice review. I enjoyed working with you on your new home purchase.
  • R
    Rachel P
    Roeland Park, KS
    Posted on September 2nd, 2023 04:06 PM
    Easy to upload the online documents and team is always ready to answer questions or explain if we are confused.
    Reply from Terry & Peter O'Neill
    September 7th, 2023 04:27 PM
    Your positive review made my day! I’m thrilled that you had a great experience with us. Providing exceptional experiences for our customers is what we strive for, and your feedback motivates us to keep pushing forward.
  • Z
    Zachary K
    Lenexa, KS
    Posted on August 31st, 2023 02:02 PM
    Terry is always amazing to work with from start to finish. We’ve used him more times that I can even think of and he has been incredible. Always a referral from us.
    Reply from Terry & Peter O'Neill
    September 5th, 2023 02:15 PM
    Thank you for your kind words! I’m thrilled to hear that you had a positive experience with us. We appreciate your support and look forward to serving you again soon.
  • S
    Steven C
    Leawood, KS
    Posted on August 29th, 2023 03:37 AM
    Thanks for a smooth experience!
    Reply from Terry & Peter O'Neill
    September 3rd, 2023 03:39 AM
    Thank you! It was a pleasure to work with you, and I hope you enjoy your new home for years to come!
  • R
    Rose C
    Leawood, KS
    Posted on August 25th, 2023 02:48 AM
    Great communication, accessible, and best interest rates. Wonderful experience. My family recommended Terry to me and I would definitely recommend him to others as well.
    Reply from The O'Neill Team
    August 25th, 2023 01:57 PM
    Thanks Rose, it was great working with you and Steven, and I know you'll love your new home! Your family is great!
  • A
    Austin A K
    Kansas City, MO
    Posted on August 7th, 2023 04:31 PM
    Terry worked with and for us. He helped on the best route to go financially, while looking into the long term future of our investment.
    Reply from Terry & Peter O'Neill
    August 12th, 2023 04:46 PM
    Thank you for the positive review. I hope you enjoy your new home. If you need anything, please give me a call.
  • A
    Aravindakshan V N
    OVERLAND PARK, KS
    Posted on July 28th, 2023 07:45 PM
    Starting from the pre-approval process and timely update and giving options and breakdown of the financial components, everything was crystal clear and I loved the expertise knowledge Terry and team gave . Loan approval process was also very...
    read more
    Reply from Terry O'Neill
    August 2nd, 2023 07:47 PM
    Thank you for the nice review. I enjoyed working with you on your new home purchase.
  • D
    Durrel H
    Lenexa, KS
    Posted on July 6th, 2023 07:18 PM
    Recommended locking in our rate up front which proved to be best. Interest rates went up prior to us closing. Terry is very responsive to our questions as well.
  • 131–140 of 258
    About
    We’re a full-service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Qualified Mortgage Pre-Approvals

    Time Zone

    Central Standard Time (CST)
    Disclaimer
    First State Bank Mortgage, A Division of First State Bank of St. Charles, MO. NMLS #416668. Equal Housing Lender. Headquarters: 2850 West Clay Street, St. Charles, MO 63301 Not a commitment to lend. For licensing information, go to: www.nmlsconsumeraccess.org