B
Brookfield, WI
Brookfield, WI
At Luminate Bank our mission is to unlock people's full potential through finances, and provide them with clarity at every step along the way.
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Everything was wonderful!
Between the weeks of not hearing anything from you guys, to having my mortgage sold less than 2 weeks after closing, I'm not sure which is worse. Michael you tried to salvage what you could. I wish you and your family nothing but the best,...
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Reply from Ashley Mcginnis
November 26th, 2025 04:16 PM
We regret that your experience with Luminate did not meet your expectations and appreciate you sharing this feedback with us.
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Communication with all parties
The team was all very friendly and helpful! As first-time home buyers, they were able to explain each step of the process to us. They are very attentive to any emails/texts/calls and made us feel like we were their only client at the time....
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Reply from Owner
December 5th, 2025 04:44 PM
Your feedback is greatly appreciated, Quinn. It's fantastic to know that our team could assist you effectively on your journey as first-time home buyers. We take pride in making sure each client feels supported and informed throughout the process....
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The team was very welcoming and friendly! They made me feel like I am their only customer and were very attentive to respond to emails/calls/texts. They made sure we understood each step of the way, which was great as first-time home buyers!...
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Reply from The Michael Creed Team
December 5th, 2025 04:44 PM
We're pleased to hear you had a positive experience with our team at Luminate Bank. It's important to us that every customer feels valued and informed, especially during such an important process. We're delighted that our efforts in communication...
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Working with The Michael Creed Team was an absolute pleasure! Clear communication, quick responses, and a smooth process from start to finish. I highly recommend them!
Reply from The Michael Creed Team
November 24th, 2025 01:50 AM
We truly appreciate your kind words, Patti. It's great to hear that our team was able to provide clear communication and a smooth process for you. Your recommendation means a lot to us, and we're glad we could assist you successfully. If you...
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As a real estate broker, I appreciate Alex being available on weekends and coming up with various scenarios to make my client's buying power even stronger. He also has a very appealing pre-approval letter that lays out the facts without all...
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made it super easy and was very good with communication throughout the whole process
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We highly recommend Alex Aerts, Mortgage Advisor! His communication, professionalism, and speed are unmatched — hands down the fastest and most efficient mortgage service out there. Every step of the process was smooth and stress-free, and...
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Reply from Infinite Healing Center
October 29th, 2025 10:57 PM
Alex is amazing!
Great communicaation, efficient process, as ususal! I am a repeat customer, and will continue reccomending Michael Creeds team!
Reply from The Michael Creed Team
November 24th, 2025 01:51 AM
We're grateful for your continued support and kind words, Pam. It's a pleasure to have you as a repeat customer, and we're pleased to know that our communication and efficiency have met your expectations. Thank you for recommending The Michael...
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About
At Luminate Bank our mission is to unlock people's full potential through finances, and provide them with clarity at every step along the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Luminate Bank is an Equal Housing Lender | Member FDIC
Luminate Bank | NMLS ID #1281698
2523 S Wayzata Blvd. #100 Minneapolis, MN 55405 | Phone (952) 698-3300
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