

Brighton, MI
A Higher Standard of Lending
Brighton, MI

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Contact Info
Point of Contact:
Jennifer Coppola
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Chris was awesome to work with. He made the process easy and always provided updates.
Excellent communication with a 1st time home buyer helping her navigate the home buying process. He returned my calls immediately, and we got this closed 15 days after contractors inspection was finalized.
Dustin was great through the whole process. He explained things very well and answered all my questions. He was easy to reach and always got back in a timely manner when I wasn’t able to reach him. Dustin made the process go smoothly.
Chris provided incredible insight throughout the home buying process. He made buying our first home comforting and understandable. He was always willing to answer questions and help us along the way.
Chris was excellent every step of the way. Being a first time homeowner can be scary, but Chris made sure we understood everything and was always there to answer any questions we had.
Dustin went out of his way to help me get approved for my first home. Highly recommended
Jennifer is always available and attentive. She took her time to answer every question and made sure I understood where we were in the process. It was my pleasure working with her. I will definitely use her again and highly recommend her services....
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Reply from Jennifer Coppola
January 3rd, 2024 03:52 PM
Thank you so much Ana! It is always a pleasure working with you. I appreciate your professionalism, dedication, and excellent service as well.
Jennifer, thank you for the expedited closing. Your professionalism was unmatched. Calls day and night, and to het everything accomplished in less than 2 weeks was amazing. My family and I cant thank you enough. Moving from CO isn't easy, but...
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Reply from Jennifer Coppola
January 3rd, 2024 03:51 PM
Thank you for the great review, Cane! Your new home is so beautiful and I was grateful to share this experience with you! Thank you for your trust. Congratulations!
They explained every step of the process and made it seem less and easy. Quick and efficient as well
Reply from Jennifer Coppola
January 3rd, 2024 03:50 PM
Thanks so much for the generous words and leaving a review, Erica!! Communication is key in this business, and we hold to a commitment of regular updates through each stage of the process to all parties. Thank you so much!
Easy communication, quick informative replies to any requests.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
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