Brighton, MI
A Higher Standard of Lending
Brighton, MI
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Contact Info
Point of Contact:
Jennifer Coppola
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Dustin Anderson
Dustin was quick to respond to our questions
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Dustin Anderson
Dustin was there to explain us through the process, and helped break everything down for us. Which really helped as a first time home buyer, and had never been through the process before. He did a great job explaining what we could afford,...
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Jennifer responded very quickly when I asked questions. I needed my pre-approval letter amended for a showing later in the day. Jennifer provided the update in 10 minutes on a Saturday. Unheard of! At the closing, the selling agent told us...
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Reply from Jennifer Coppola
January 3rd, 2024 03:48 PM
Wow, thanks so much for the generous words and leaving a review, Alice!! This means a lot. You made our jobs easy by being so responsive and great to communicate with! I know you will make many lasting memories in your new home, congratulations! ...
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Reggie Osborn
The overall experience was very pleasant and transparent.
They were on the ball. Fast responses and answers all throughout the process. Amazing team!
Reply from Jennifer Coppola
December 6th, 2023 02:08 PM
Melissa, thanks so much for the generous and kind words and taking the time to leave a review. You were incredible to work with, and I'm so happy for you as you've entered this new chapter in your life: HOMEOWNERSHIP
Wonderful customer service!!
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Reggie Osborn
Easy to work with, great communication, friendly, helpful, and caring.
Reply from Reggie Osborn
December 1st, 2023 05:06 PM
Thanks, Alexa!!! Appreciate you guys, so amazing to work with!! Excited for the both of you :)
There is not another loan officer that is more pleasurable to work with than Chris. Easy to talk to and knowledge about the process that is second to none. He makes the process seem so simple.
Christian was always available for questions and guidance throughout the process. He followed through on each step of the way. He became the guy that my wife and were looking forward to getting emails, texts and calls from.
Chris is an excellent communicator as well as awesome financial adviser all throughout the process. We will certainly send friends and family his way for any of their financial needs during the home buying or selling process! Amazing job!!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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