Brighton, MI
A Higher Standard of Lending
Brighton, MI
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Contact Info
Point of Contact:
Jennifer Coppola
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
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Professional, courteous, kind, and willing to answer questions.
Reply from Dave Saylor
October 19th, 2026 02:30 PM
Thanks James, always a pleasure!
Jennifer is an absolute dream to work with. This was my first home that I bought and I had no idea what I was getting myself into but she made it so easy and seamless anytime I felt confused or overwhelmed she would take the time to reassure...
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Reply from Jennifer Coppola
October 14th, 2026 01:06 PM
Ashley, I'm so glad to hear that your first home buying experience was easy and seamless with my help. It's important to me and my team at Highlands Residential Mortgage, Ltd. that you feel reassured and informed throughout the process. Thank...
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Everything was stress free and smooth as always. My clients and I were informed every step of the way as to what was happening, and what would be next. We closed 1 week early!
Reply from Jennifer Coppola
October 12th, 2026 05:10 PM
Cindi, I'm happy to hear that everything went smoothly and stress-free for you and your clients. Keeping everyone informed is a priority for me at Highlands Residential Mortgage, Ltd., and I'm glad we could close a week early.
Very smooth and quick.
Reply from Jennifer Coppola
October 5th, 2026 12:51 PM
Thomas, I'm happy to hear that your experience was smooth and quick. At Highlands Residential Mortgage, Ltd., we strive to provide efficient service, and your feedback is appreciated.
Very responsive, explained everything along the way, answered all our questions
Reply from Jennifer Coppola
October 5th, 2026 06:02 PM
Heidi, I'm pleased to know that I could provide you with clear explanations and responsiveness throughout your experience. At Highlands Residential Mortgage, Ltd., ensuring all your questions are answered is a top priority.
for
The process was handled efficiently & timely. Communications as to the status of the mortgage approval was always informative and thorough.Expectations for a successful closing on a home for this 1st time homebuyer couple were met & it brought...
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Reply from Dave Saylor
September 10th, 2026 01:35 PM
Nancy, I'm pleased to know that the process was efficient and timely for you. It's wonderful to hear that the communication met your expectations and brought joy to the first-time homebuyer couple. Thank you for sharing your experience!
Jennifer and her team were outstanding. They made the process so easy and they or fantastic to work with.
Reply from Jennifer Coppola
August 28th, 2026 05:00 PM
Christopher, I'm glad to hear that you found the process easy and enjoyed working with us. Your positive feedback means a lot to me and my team at Highlands Residential Mortgage.
Throughout the entire process, the whole team was amazing and kept things moving smoothly. We highly recommend Highlands Residential Mortgage.
Reply from Jennifer Coppola
August 24th, 2026 01:52 PM
Jennifer, I'm grateful for your kind words and recommendation. It's wonderful to know that the team provided a smooth experience throughout the process. Thank you for choosing Highlands Residential Mortgage.
Chris was very professional and kept in very good communication, was easy to reach and always kept us posted on progress.
Reply from Christian Niendorf
August 24th, 2026 03:38 PM
Thank you for sharing your experience, Debbie. I'm pleased to hear that my communication and professionalism met your expectations. If there's anything else I can assist you with, please feel free to reach out.
Chris is the best!!
Reply from Christian Niendorf
August 20th, 2026 03:15 PM
Thank you, Abbigale, for your kind words. I'm happy to know you had such a positive experience. If there's anything more I can do for you, please let me know!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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