Brighton, Brighton, MI
A Higher Standard of Lending
Brighton, MI
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Contact Info
Point of Contact:
Jennifer Coppola
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Communication thru the whole process
Reply from Jennifer Coppola
July 17th, 2026 04:23 PM
I'm grateful for your feedback, Rick. It's good to know that you felt well-informed throughout the process. Thank you for sharing your experience!
Great customer service
Reply from Jennifer Coppola
July 16th, 2026 04:37 PM
Thank you for your feedback, Cameron. I'm happy to hear that you appreciated the customer service.
Jennifer is the best! so knowledgeable and so kind and easy to work with
Reply from Jennifer Coppola
July 15th, 2026 01:06 PM
Thank you, Denise, for your kind words. I'm pleased to hear that you found me knowledgeable and easy to work with. It was wonderful working with you too!
Chris was knowledgeable and communicative. He was always available to answer questions and advocated for me in the transaction when there were issues on the seller's side.
Reply from Christian Niendorf
July 10th, 2026 08:26 PM
I'm glad to hear that you found my knowledge and communication helpful, John. It was important to me to be available and advocate for you during the transaction. If there's anything else you need in the future, please don't hesitate to reach...
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Dave and his team made it super Easy and helped with anything we needed He was always willing to answer any questions we had
Reply from Dave Saylor
July 10th, 2026 04:30 PM
James, I'm pleased to know that you found the process easy with my team and me. Being available to answer any questions is important to us, and I'm grateful that it was helpful for you. Thank you for your positive feedback!
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Dave Saylor is great to work with. He responds quickly and communicates throughout the mortgage process. I'm a realtor and he is the person I recommend most to people seeking a mortgage.
Reply from Dave Saylor
July 10th, 2026 04:32 PM
Janice, I appreciate your kind words and recommendation. It's wonderful to know that my responsiveness and communication throughout the mortgage process are valuable to you as a realtor. Thank you for your trust and support!
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Dave is an expert and investigated multiple options and walked me through each.
Reply from Dave Saylor
July 9th, 2026 06:18 PM
Jon, I'm grateful for your feedback and pleased to hear that you found my expertise helpful in exploring different options. I'm glad I could guide you through the process and provide clarity along the way.
Jennifer and her team (Rachel, Lisa) were tremndous! Their knowledge, responsiveness, and commitment to excellence made the entire mortgage process efficient and stress-free.
Reply from Jennifer Coppola
July 6th, 2026 02:19 PM
I appreciate your kind words, Charles. It's great to know that our team's knowledge and responsiveness helped make the mortgage process efficient and stress-free for you. Thank you for acknowledging our commitment to excellence!
Jennifer was such a pleasure to work with to arrange our mortgage. Very thorough, explained everything, kept us up to date. We had no issues and a smooth closing. Thank you Jennifer!
Reply from Jennifer Coppola
July 6th, 2026 08:01 PM
I'm glad to hear that you had a smooth closing and felt well-informed throughout the process, Christine. It was a pleasure working with you to arrange your mortgage. Thank you for your kind words!
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Dave is someone I highly recommend when purchasing a new home. He is very quick to respond and makes the transaction as smooth and easy as possible.
Reply from Dave Saylor
July 1st, 2026 11:53 AM
Thanks Janice! Always a pleasure!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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