Brighton, Brighton, MI
A Higher Standard of Lending
Brighton, MI
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
Contact Info
Point of Contact:
Jennifer Coppola
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Overall great experience and very great in communicating highly recommend
Reply from Jennifer Coppola
June 15th, 2026 03:34 PM
I'm grateful for your recommendation, Parker. It's good to know that you had a great experience and found the communication effective. Thank you for sharing your thoughts!
Jennifer had us prepared for everything! There were no surprises everything went smooth we even ended up closing earlier than we expected!
Reply from Jennifer Coppola
June 5th, 2026 08:33 PM
I'm pleased to hear that everything went smoothly for you, Jonathan, and that we were able to close earlier than expected. It's great to know that you felt well-prepared throughout the process. Thank you for sharing your positive experience!...
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Great communication
Reply from Christian Niendorf
June 3rd, 2026 01:25 PM
I appreciate your feedback, Chuck. I'm glad to know the communication met your expectations. If you ever need further assistance, feel free to reach out.
Chris was absolutely excellent and went above and beyond!
Reply from Christian Niendorf
June 3rd, 2026 02:25 PM
Thank you for your kind words, Rae-Anna. I'm grateful to hear that you felt I went above and beyond during the process. If you ever need anything else, please don't hesitate to reach out.
Jen and her team are phen at what they do. they superseded my expectations on my refinance and made it possible to do it on my own and affordable. I am very happy with the service that was provided.
Reply from Jennifer Coppola
June 1st, 2026 02:41 PM
I'm so glad to hear that you are happy with the service, Jacquelyn. It was great to help make your refinance both manageable and affordable. Thank you for trusting me and my team with this process!
From start to finish the mortgage process and communication from Jennifer was flawless. Her team and technology made the entire process simple and understandable
Reply from Jennifer Coppola
May 28th, 2026 05:36 PM
Thank you so much for your kind words, Timothy. I'm pleased to know that the process was smooth and clear for you. My team and I strive to make things as straightforward as possible, so it's great to hear that our efforts made a positive difference...
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Dave has provided excellent communication, always on top of everything, to get the job done. Always professional, kind, and keeping the agent and client informed throughout the process.
Reply from Dave Saylor
May 12th, 2026 12:09 PM
Thanks Debi!
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Dave was very competent and thorough in working on my mortgage. There were roadblocks and delays, due to circumstances outside my control. Dave just kept working at it till he found a solution. I could not have asked for a better person to...
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Reply from Dave Saylor
May 12th, 2026 12:11 PM
Thanks Shaunene! You were right there working with us. Let me know if I can be of any help in the future and keep me in mind if any friends or family are in need of a mortgage. :)
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Dave and his team are the best, even the second time around! I love that he continues to keep in contact with updates and data about the market. Dave and his team's communication skills and professionalism are the best that I have experienced...
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Reply from Dave Saylor
May 4th, 2026 02:03 PM
Cynthia, I appreciate your kind words and am so glad to hear that you found our communication and professionalism valuable once again. Staying in touch with updates about the market is something I prioritize, and it's appreciated to know it...
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Jennifer and her team walked me through the entire process. They explained everything to me in ways that I could understand.
Reply from Jennifer Coppola
April 17th, 2026 02:44 PM
I'm glad to hear that you found the explanations clear and helpful, Robin. It was important to me to ensure you felt comfortable throughout the process. If you have any other questions or need further assistance, please don't hesitate to reach...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
0 Professionals at Brighton
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