Brighton, MI
A Higher Standard of Lending
Brighton, MI
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Contact Info
Point of Contact:
Jennifer Coppola
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Jennifer was great to deal with. The communication to me and the buyers was timely. Jennifer kept us in the know during the journey of buying a home. My clients were aware of where they were in the buying process. The best thing was there were...
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Reply from Jennifer Coppola
March 1st, 2024 02:54 PM
Thanks so much for the generous words and leaving a review, James!! Communication is key in this business, and we hold to a commitment of
regular updates through each stage of the process to all parties. Thank you so much!
Jennifer and her staff were amazing to work with!!! Would highly recommend them!!!
Reply from Jennifer Coppola
March 1st, 2024 02:52 PM
Thank you, Jody! Your experience is important to us, and I am thrilled to hear that yours was excellent. Congratulations on your home purchase! It was a pleasure working with you.
Communication
Her partnership with Chris Neindorf! All around they both handled everything great.
Reply from Jennifer Coppola
February 15th, 2024 09:35 PM
Thank you, Shana! Your experience is important to us, and I am thrilled to hear that yours was excellent. Congratulations on your home purchase!
From start to finish, Jennifer made the process understandable and easy.
Reply from Jennifer Coppola
February 15th, 2024 09:34 PM
Christopher, thanks so much for the kind words and five star review. I am very happy, and excited for your family as you enter this new home!
We had an awesome experience with Jennifer! Her and her team were always in communication with us and answered any questions we had during our home buying process.
Reply from Jennifer Coppola
February 15th, 2024 09:33 PM
Wow, thanks so much for the generous words and leaving a review, Hannah!! This means a lot. Communication is key in this business, and we hold to a commitment of regular updates through each stage of the process. Thank you so much!
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The whole overall experience was great. All my questions were answered in a timely manner and the communication was very clear when they needed certain things from me as well. The videos that kept me updated on my process were also appreciated....
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Jen makes it obvious that she loves what she does, she’s quick, she’s knowledgeable, and she truly cares about her clients! I will always recommend my clients to Jen 😊
Reply from Jennifer Coppola
February 15th, 2024 09:32 PM
Thank you Kaylee! It has always been a pleasure working with you. I appreciate your kind words and your excellent service as well!
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Dustin Anderson
Communication was consistent throughout. Discussions were candid and we figured out the best solution for our situation.
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Dave was great! He made the whole process so smooth. I appreciate the timely responses and him making sure he kept me updated every step of the way. As a first time homebuyer I would definitely recommend him to my family and friends. Thanks...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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