Brighton, MI
A Higher Standard of Lending
Brighton, MI
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Contact Info
Point of Contact:
Jennifer Coppola
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Communication was outstanding. Jennifer made sure we understood every step of the way, took every phone call or text we had regardless of the time or place. We highly recommend Jennifer to everyone, she’s beyond patient and puts the client...
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Reply from Jennifer Coppola
April 8th, 2024 05:15 PM
Austin, thanks so much for the generous and kind words and taking the time to leave a review. You guys were incredible to work with, and I'm so happy for you as you've entered this new chapter in your lives: HOMEOWNERSHIP
Jennifer and her team were great to work with, very transparent. Thank you!
Reply from Jennifer Coppola
April 1st, 2024 07:25 PM
Thank you for the great review, Madison! Your new home is so beautiful and I was grateful to share this experience with you! Thank you for your trust. Congratulations!
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Reggie Osborn
The communication!!
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Reggie Osborn
Regardless of the lenders Reggie had to deal with constantly as banks and lenders are getting extremely tight, cheap, and wanting to add fee after fee just to get a loan even though they are getting their ridiculous interest rates on top of...
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Jennifer is an experienced and professional loan officer with a fantastic team to support her. I know when my home buyers decide to work with her they will be well cared for, I will be kept up-to-date every step along the way and I don't have...
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Reply from Jennifer Coppola
April 1st, 2024 07:24 PM
Wow, thanks so much for the generous words and leaving a review, Lisa!! Communication is key in this business, and we hold to a commitment of regular updates through each stage of the process to all parties. I appreciate your professionalism...
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Great to work with, make it pretty easy for a dumb first time buyer lol
Reply from Jennifer Coppola
April 1st, 2024 07:23 PM
It was a pleasure to work with you Chad, you were a great first time buyer! I'm excited for you as you step into homeownership! Congratulations on your new home!
Jennifer and her team did a great job. Communicated throughout the loan process. I would highly recommend Jennifer to my clients wanting to get a mortgage.
Reply from Jennifer Coppola
March 20th, 2024 02:15 PM
Thank you for the great review, Sherri! I appreciate your trust and professionalism as well. It was a pleasure working with you!
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It was a very smooth, quick process
Reply from Dave Saylor
March 18th, 2024 06:54 PM
Thanks Denise! It was a pleasure working with you as well as always :) Let's get some more going!
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Reggie Osborn
Reggie was very knowledgeable and responsive to all forms of communication! He goes above and beyond to service his customers!
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Reggie Osborn
Reggie was INCREDIBLY patient with me, taking my ADHD and ASD into account. He made sure to give thorough explanation to things I didn't understand (which was a LOT), and also checked in with reminders to get paperwork--and even this survey/...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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