Brighton, MI
A Higher Standard of Lending
Brighton, MI
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Contact Info
Point of Contact:
Jennifer Coppola
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Reggie Osborn
Reggie made us feel so comfortable throughout the whole process and we will shout it from the rooftops to use him for all your needs!!!
Jennifer was always available to answer my questions and provide options when needed.
Reply from Jennifer Coppola
May 17th, 2024 01:20 PM
Thank you for your 5-star review, James! I'm thrilled to hear that I was able to provide the support and guidance you needed throughout the process. We're here for you anytime you have questions or need assistance in the future. Congratulations...
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Great experience, Jennifer really is the Mortgage Pro!
Reply from Jennifer Coppola
May 14th, 2024 12:45 PM
Thank you so much!
The Coppola team was AMAZING to work with. I am a first time buyer and they answered all my questions with out hesitation and made this entire experience so pleasurable. I would recommend them to everyone I know. Thank you for such a seem less...
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Reply from Jennifer Coppola
May 14th, 2024 12:45 PM
Thank you for taking the time to leave such a positive review, Renee! I am thrilled to hear that you found your first home buying experience to be so rewarding. Our team strives to provide the highest quality service and are glad to hear that...
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Christian is awesome!
The guidance, level of expertise, and support that we received as a result from working with him was unbelievable.
Jennifer is knowledgeable and was very helpful addressing all of our concerns in a timely manner.
She is kind,friendly,professional and pleasant.
Reply from Jennifer Coppola
May 14th, 2024 12:43 PM
Thank you, Mark, for your generous 5-star review. I am thrilled to hear about your positive experience. I'm glad I was able to address all of your concerns. Your kind words are truly appreciated. At Highlands Residential Mortgage, we strive...
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Dave walked us through all of our options for refinancing, the financial impact that it would have on our monthly expenses, and explained the process thoroughly.
Communication was fantastic. A kind understanding of my unique situation helped greatly.
Reply from Jennifer Coppola
April 24th, 2024 02:20 PM
Thank you for the 5 star review Eric! It was an absolute pleasure to work with you and we appreciate your kindness as well. Congratulations on your new home!
Jennifer and her team were constantly keeping me informed and up to date on the whole process. They answered any and all questions I had. They were patient, kind, upbeat, and very pleasant to work with. If I could rate them higher, I would...
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Reply from Jennifer Coppola
April 24th, 2024 02:24 PM
Wow, thank you so much for this review Melanie! Communication is key and I am so happy that we exceeded your expectations. We very much enjoyed working with you as well. Congratulations on your new home!
The knowledge that Jennifer and her team have of the mortgage industry is outstanding. Jennifer is always quick to respond to questions from me and/or my clients with detailed, yet understandable answers. Their systems and processes helped...
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Reply from Jennifer Coppola
April 24th, 2024 02:15 PM
Thank you so much for your kind words Brenda! We strive to communicate with our clients every step of the way because communication is key to a smooth transaction. We are so happy your experience was great! You were amazing to work with as...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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