

Brighton, MI
A Higher Standard of Lending
Brighton, MI

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Contact Info
Point of Contact:
Jennifer Coppola
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Jennifer's attention to detail, communication, and speed was imperitive on this deal. She was levelheaded when I was not and it was great!!
Reply from Jennifer Coppola
February 14th, 2025 04:13 PM
Thank you, Jessica, for the 5 star review! We're thrilled to hear that you had such a positive experience. We strive to provide the best experience possible for all of our clients and your feedback is extremely valuable to us. Looking forward...
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Dave and Team made the process very easy!
Reply from Dave Saylor
February 10th, 2025 03:35 PM
Thanks Stan! Let me know if I can help you or anyone else you know in the future!
Chris was extremely informative and very prompt with his responses. He used terminology that I would understand and took the extra step to make sure I was comfortable at every point during the mortgage process. I will absolutely refer him to...
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Reply from Christian Niendorf
January 23rd, 2025 10:01 PM
Thank you for the glowing review, Caitlin! It makes me very happy to hear that you found my services helpful and informative. Ensuring that you were comfortable throughout every step of the process was my priority. I appreciate your willingness...
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Chris was so patient with us. We walked us through everything even though we had no idea what we were doing. He ended up saving us about $200 a month on our refinance.
Reply from Christian Niendorf
January 21st, 2025 02:16 PM
Hi Mary, I'm so pleased to hear about your positive experience. Patience and explaining the process are integral to what I do at Highlands Residential Mortgage. I'm thrilled that I could help you save through your refinance. Your feedback is...
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Quick communication and good offer matching other lenders offers, that made me stick with Dave.
Reply from Dave Saylor
January 14th, 2025 02:00 PM
Thanks Ivo!
As an agent, I can tell you Dave Saylor is a dream to work with. He is very knowledgeable and responsive. Dave is a closer! If he tells you he can do it, he can You can't go wrong with Dave! He is also just an amazing human being!
Reply from Dave Saylor
January 8th, 2025 10:25 PM
Thanks Sophia! I really appreciate this awesome review! You're awesome!
Always executive communication
Reply from Jennifer Coppola
January 6th, 2025 06:14 PM
I'm thrilled to hear that you were satisfied with the communication level, Linda. It's paramount for us at Highlands Residential Mortgage, Ltd. to keep our clients informed and reassured. I greatly appreciate your 5-star rating and look forward...
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Great communication from the whole team! Loved the app showing each step!
Reply from Jennifer Coppola
December 26th, 2024 03:50 PM
I'm glad to hear that you had a positive experience with us at Highlands Residential Mortgage, Ltd., Grace! Communication is a key aspect of our service, and we're thrilled that you appreciated this aspect of our work, as well as the step-by-step...
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Chris is amazing, loves what he does and it shows, he is honest and forthcoming, we couldn't be happier with our experience with Chris, he was recommended to us and I would gladly use Chris in the future
Reply from Christian Niendorf
December 20th, 2024 01:49 PM
Bradley, thank you for your glowing review and for the perfect rating! It's heartening to hear that you were pleased with my dedication and honesty. Your satisfaction is my top priority and I'm very glad that your experience reflected this....
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Dave is a trustworthy person, knowledgeable in his field. I would recommend Dave !
Reply from Dave Saylor
December 16th, 2024 01:55 PM
Thanks Mike!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
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