Brighton, MI
A Higher Standard of Lending
Brighton, MI
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Contact Info
Point of Contact:
Jennifer Coppola
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Dave kept me up to date on progress of the loan
Reply from Dave Saylor
April 20th, 2025 03:20 PM
Thanks Bryan, you were great to work with!
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Jim Lasota
Jim is very thorough, knowledgeable, and professional
Reply from Jim Lasota
April 20th, 2025 01:27 PM
Thank you for the kind words, Dan. It was a pleasure working with you and Kathy again!
Such a smooth experience! Christian is responsive, supportive and communicative.
Reply from Christian Niendorf
April 20th, 2025 11:17 AM
I'm delighted to hear that you had such a smooth experience, Emily. It was a pleasure assisting you, and I appreciate your kind words about my responsiveness and support. If you need any further assistance, feel free to reach out.
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Reggie Osborn
Excellent care and promptness
Reply from Reggie Osborn
April 11th, 2025 02:14 PM
Thank you, Lindsey!!! I know there were a lot of moving parts with your specific situation...soooo glad it all worked out & we were able to help you along the way! So happy for you and your family...beautiful home that will serve you all for...
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for
Jim Lasota
Besides being knowledeable and efficient, Jim is an excellent communicator and always has a keen ability to understand the personality of his client(s) and keep the educated and calm throughout a transaction.
Reply from Jim Lasota
April 13th, 2025 03:16 PM
Thank you, Nicolle, for your kind words. I'm thrilled to hear that my communication and understanding made a positive impact on your experience. It was a pleasure assisting you throughout the transaction.
Communication and trust .. Chris knew the importance of this loan . Making effort to continually keep everything moving along as quickly as possible , explaining each phase.. Even canceled an outing he had previously planned to accomodate my...
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Reply from Christian Niendorf
March 19th, 2025 12:12 PM
John, thank you for such a wonderful review. It was my pleasure to assist you with your loan and ensure everything went smoothly. I understand how crucial this process is, and I'm glad I could help by being available and transparent throughout....
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Jennifer was informative and answered questions I had in a timely manner. She was there to answer questions towards future financial questions as well as the current. Anytime I reached out she made sure to contact is as soon as possible. She...
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Reply from Jennifer Coppola
March 9th, 2025 02:08 AM
Andrea, thank you so much for your kind words! I'm thrilled to hear that you felt supported throughout the process. It was my pleasure to assist you with both your current and future financial questions. Your trust and satisfaction mean a lot...
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Dave was always communicating every step of the process to me and answered all my questions in a timely manner.
Reply from Dave Saylor
February 27th, 2025 02:30 PM
Thanks Ray!
Jennifer was very helpful with explaining the whole process. And was very responsive to any questions that we had.
Reply from Jennifer Coppola
March 2nd, 2025 11:27 AM
Thank you so much, Joseph! I'm really glad to hear that I could help make the process clear and that you felt supported throughout. If you ever have more questions or need assistance in the future, don't hesitate to reach out. It was a pleasure...
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Jenn was always avaiable to ask any questions and explain the loan process.
Reply from Jennifer Coppola
February 14th, 2025 04:14 PM
Thank you for your wonderful feedback, McKensie! We're thrilled to hear that Jennifer was able to assist you effectively and make the loan process clear and accessible. Your satisfaction is our priority at Highlands, and it's great to know...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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