Brighton, MI
A Higher Standard of Lending
Brighton, MI
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Contact Info
Point of Contact:
Jennifer Coppola
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
The overall speed and communication made this very easy !
Reply from Dave Saylor
December 16th, 2024 01:55 PM
Thanks Greg!
Jennifer was proactive in reaching out to me with upcoming opportunities, but she also was knowledgeable and patient enough to allow the market to adjust before acting.
Reply from Jennifer Coppola
December 15th, 2024 11:53 PM
Thank you so much for the glowing review, Alice! I am truly pleased to hear that you found my approach helpful. It is always my goal to provide timely and informed advice, while allowing for market conditions to settle, so I'm thrilled to know...
read more
for
Reggie Osborn
Working with wonderful Understanding people! We loved our first time home buying experience! Most definitely worth it!
Reply from Reggie Osborn
December 14th, 2024 04:46 PM
I'm thrilled to hear that you had such a positive first time home buying experience, Cheyanne! It was truly my pleasure to work with you and assist you in this exciting journey. Your kind words and stellar rating mean the world to me and the...
read more
I’ve known Chris for nearly 25 years and have completed several loans through him. His expertise, professionalism, efficiency, and attention to detail are unmatched. I wouldn’t think twice about working with him again.
Reply from Christian Niendorf
December 8th, 2024 01:40 AM
Thank you so much for your positive feedback, Angela. It's always a pleasure working with you on your loans and I appreciate your trust in me and Highlands Residential Mortgage, Ltd. over the years. Your recognition of my attention to detail...
read more
Chris was very easy to work with. He was always available and his team made sure everything was moving forward.
Reply from Christian Niendorf
December 6th, 2024 12:43 PM
I'm really pleased to hear your positive comments, Thomas! I always strive to be available for my clients and it's great to know that you appreciated it. My team at Highlands Residential Mortgage, Ltd. and I will continue to ensure everything...
read more
The whole process was very low stress and streamlined. The option of uploading and signing documents electronically was very convenient and made it possible for me to send things over more quickly. She was very helpful, patient and kind from...
read more
Reply from Jennifer Coppola
November 27th, 2024 03:23 PM
Thank you for your glowing review, Emily. I'm thrilled to hear that we were able to provide a stress-free mortgage process for you. Your experience is a perfect example of what we aim for at Highlands! I appreciate your recommendation and look...
read more
Jennifer & Rachel were always availible to answer questions. They made all of the paperwork easy to understand and made us feel very comfortable thoughout the entire process!
Reply from Jennifer Coppola
November 27th, 2024 03:23 PM
Thank you very much, Matthew, for your fantastic review! We're delighted to know that you had such a positive experience. You were a pleasure to work with as well and we are excited for your next chapter - HOMEOWNERSHIP!!
Jennifer was always there to explain everything in detail and was very patient and kind.
Reply from Jennifer Coppola
November 28th, 2024 03:09 AM
I appreciate your positive feedback, Kari. It was a pleasure to assist you through the process and I'm glad I could make everything clear for you. Your satisfaction is my top priority. Thank you for choosing Highlands Residential Mortgage,...
read more
Jennifer made the process easy and enjoyable
Reply from Jennifer Coppola
November 27th, 2024 03:22 PM
I'm thrilled to hear that you found the process easy and enjoyable, Sean! Your feedback means a lot. I'm here to make getting a mortgage as stress-free as possible. If you have any further needs or questions, please don't hesitate to reach...
read more
Jennifer was great to work with on our new mortgage!
Reply from Jennifer Coppola
November 27th, 2024 03:22 PM
I'm thrilled to hear that you had a positive experience with your new mortgage, Michael. It was a pleasure working with you! Your feedback is greatly appreciated and it motivates me to continue providing top-notch service. If you have any other...
read more
151–160 of 1425
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
