

Brighton, MI
A Higher Standard of Lending
Brighton, MI

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Contact Info
Point of Contact:
Jennifer Coppola
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Answered all questions. Very informative and patien!
Reply from Jennifer Coppola
May 11th, 2025 03:18 PM
I'm glad to hear that I was able to provide you with the information you needed and that you found my assistance helpful. Thank you for your kind words and for choosing Highlands Residential Mortgage, Ltd.
Easy to work with and answered all our questions promptly and politely!
Reply from Jennifer Coppola
May 11th, 2025 12:21 PM
I'm thrilled to hear that you found the process easy and that all your questions were answered promptly and politely. It was a pleasure working with you at Highlands Residential Mortgage, Ltd. Thank you for your kind words, Kyle!
Thank you so much, made the home buying experience way less stressful knowing I had a trustworthy team
Reply from Christian Niendorf
May 5th, 2025 11:58 AM
I'm thrilled to hear that your home buying experience was less stressful. It was a pleasure to assist you, and I appreciate your trust in our team at Highlands Residential Mortgage, Ltd.
Thanks for all the help! Reggie was amazing!
Reply from Reggie Osborn
May 5th, 2025 01:42 AM
I'm thrilled to hear that you found my assistance helpful, Brandon. It was a pleasure to work with you, and I appreciate your kind words. If you need anything else, don't hesitate to reach out.
Reggie was very attentive, and kept constant communication with my husband and I throughout the process of getting a mortgage for our first home, and then refinancing two years later. We found trust in him, that he will help whenever possible,...
read more
Reply from Reggie Osborn
May 4th, 2025 04:00 PM
I'm thrilled to hear that you felt well-supported throughout both your home purchase and refinancing process. It was a pleasure assisting you and your husband, and I appreciate the trust you've placed in me. Thank you for your kind words and...
read more
Chris went out of his way to make sure we understood the process and got the best rate we could.
Reply from Christian Niendorf
May 3rd, 2025 11:33 AM
I'm thrilled to hear that you felt well-informed throughout the process and secured a great rate. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. Thank you for your kind words.
Reggie helped walk us through the whole process and made sure that everything went smoothly for buying our first home. Thanks, Reg!!!
Reply from Reggie Osborn
April 28th, 2025 03:32 PM
It was an honor to help guide you through the process!! You both were great to work with & I'm soooo excited you were able to find the perfect home! Thank you!!
The entire process went over very smoothly, Rachel and Lisa both were great to work with. They kept in contact well the entire time and answer all my questions quickly.
Reply from Jennifer Coppola
April 30th, 2025 01:35 PM
I'm glad to hear that the process went smoothly and that Rachel and Lisa provided excellent support by maintaining good communication and addressing your questions promptly. Your feedback is appreciated, and I'm pleased that the team could...
read more
Communicative, responsive and very personable.
Reply from Christian Niendorf
April 23rd, 2025 02:55 AM
I'm thrilled to hear that you found my service communicative, responsive, and personable. It was a pleasure working with you at Highlands Residential Mortgage, Ltd. Thank you for your kind words.
The entire experience was
Reply from Jennifer Coppola
April 22nd, 2025 07:32 PM
I'm glad to hear that your experience was positive. It was a pleasure assisting you throughout the process, and I appreciate your feedback. If you have any questions or need further assistance, please don't hesitate to reach out.
121–130 of 1425
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
![]()