Brighton, MI
A Higher Standard of Lending
Brighton, MI
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Contact Info
Point of Contact:
Jennifer Coppola
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Super understanding of complex situations and helped however they could. Reccomeded actions that we did not even know exsitied that would benifit us or help us be able to get our dream home. Very good commnication with Jennifer and the rest...
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Reply from Jennifer Coppola
July 15th, 2025 12:40 AM
I'm really pleased to know that I could help you through the complex situations and recommend actions that were beneficial. I'm glad the communication felt strong and that we could make the process smoother and more manageable for you. It was...
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Jennifer was extremely knowledgable and was always available to answer any questions, big or small. She even attended our closing, which we truly appreciated. She's a gem!
Reply from Jennifer Coppola
July 11th, 2025 12:05 AM
I'm delighted to hear that you appreciated my knowledge and availability throughout the process. Being there for your closing was important to me, and it means a lot to know you valued my presence. Thank you for your kind words, Rachel.
Chris stayed on top of all issues and kept me up to date with the file as we progressed. Closing was pleasantly smooth.
Reply from Christian Niendorf
July 1st, 2025 09:26 PM
I'm delighted to hear that you had a smooth closing process, Debbie. It was a pleasure to keep you informed and assist you throughout. Thank you for your kind words.
This was not a walk in the park transaction and had many obatacles to overcome. Chris did a great job with communicating with the buyer on what needed to be done to get it closed.
Reply from Christian Niendorf
June 26th, 2025 08:51 PM
I'm glad to hear that despite the challenges, the transaction was successfully completed. I appreciate your recognition of my efforts in communication, and I am pleased to have been able to assist you in closing the deal.
We came across numerous obstacles and Chris was so helpful and supportive throughout all of it.
Reply from Christian Niendorf
June 24th, 2025 01:21 PM
I'm glad to hear that I could be helpful and supportive as you navigated the obstacles during your process. Your positive experience is important to me, and I appreciate your feedback.
Chris was excellent and turned what seemed like an arduous process into a breeze. 10/10, no complaints.
Reply from Christian Niendorf
June 8th, 2025 09:53 AM
I'm thrilled to hear that I could make the process smooth and straightforward for you. It was a pleasure working with you, and I truly appreciate your kind words and perfect rating.
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Dave is a wealth of knowledge and listens to his clients to meet their needs! I've worked with Dave for over 20 years and never a disappointment! Thanks Dave!
Reply from Dave Saylor
June 2nd, 2025 12:02 PM
Thanks so much Lori!
Jennifer was knowledgeable and highly responsive. Kept me on track!
Reply from Jennifer Coppola
May 23rd, 2025 10:39 AM
I'm thrilled to hear that you found my assistance knowledgeable and responsive. It was a pleasure helping you stay on track throughout the process. Thank you for your kind words.
process was super smooth
Reply from Jennifer Coppola
May 19th, 2025 11:14 AM
I'm thrilled to hear that the process was super smooth for you. It was a pleasure assisting you, and I appreciate your positive feedback.
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Dave worked quickly to meet a short deadline.
Reply from Dave Saylor
May 12th, 2025 01:06 PM
Thanks Denise!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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