Brighton, MI
A Higher Standard of Lending
Brighton, MI
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Contact Info
Point of Contact:
Jennifer Coppola
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
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Reggie Osborn
Good communication and options presented. Reggie is very knowledgable.
Reply from Reggie Osborn
August 30th, 2025 11:55 AM
I'm glad to know that you found the communication and options presented to be helpful, David. I appreciate you noting my knowledge, and I'm here to assist with any further questions or needs that arise. Thank you for trusting me with your mortgage...
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Informative and very
Reply from Christian Niendorf
August 28th, 2025 11:20 AM
Alanna, thank you for sharing your feedback. It's great to know that you found the experience informative. I'm here to support and guide whenever you need it, so if there's anything specific you'd like to discuss or explore further, feel free...
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Jenifer made sure that we were not spending more that we could afford. As First time home buyers, we had a lot of questions; she always made sure we were comfortable with every step of the process and explained exactly what was happening. When...
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Reply from Jennifer Coppola
August 24th, 2025 01:20 PM
Thank you, Mackenzie, for your kind words. I'm glad I could assist you and ensure that everything was within what you could comfortably manage as first-time homebuyers. Guiding you through the process and making sure you felt comfortable and...
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I have been working with Chris for a very long time, I would say close to 8 years. In the beginning he helped me with raising my credit score by telling me what I needed to do. He was there whenever I had a question on the payment of a house...
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Reply from Christian Niendorf
August 21st, 2025 03:39 PM
Dixie, thank you for your incredibly kind words. It's been a privilege to work with you over these years and assist in various stages of your home buying journey. I am genuinely touched by your appreciation of my efforts, and it's been rewarding...
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for
Jim Lasota
I had the pleasure of working with Jim, and I couldn’t be more impressed. From start to finish, the communication was clear and consistent, the execution was flawless, and the follow-through was outstanding. Everything was handled in a timely,...
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Reply from Jim Lasota
August 20th, 2025 06:47 AM
Thank you, Mark, for your thoughtful review. I'm delighted to hear that you were impressed with the process and that everything went smoothly. Ensuring clear communication and timely execution is always a priority for me. I'm glad to have been...
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Chris is a great guty! Always so helpful and explains everything. This is my 3rd mortgage with him and I trust him 100% to look out for my best interest! Highly recommond Chris!
Reply from Christian Niendorf
August 3rd, 2025 12:23 PM
Thank you, Mary, for your heartfelt review. It's wonderful to know that I have been able to assist you for the third time with your mortgage. I truly appreciate your trust and recommendation. It's always my goal to provide clear explanations...
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I appreciate your quick response to questions and updates.
Reply from Jennifer Coppola
August 1st, 2025 03:40 PM
I'm glad to hear you appreciated the quick responses and updates. Ensuring timely communication is important to me, so it's great to know it made a positive impact on your experience. Thank you, Ann, for sharing your feedback. If you need anything...
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for
Jim Lasota
Jim went above and beyond for me during this entire process, he was very patient and responsive, always making himself available to talk through any questions that I may have had. As a first time homeowner he made this process as simple and...
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Reply from Jim Lasota
July 28th, 2025 03:01 PM
Thank you so much for the kind words. I truly appreciate it. You and Katie were great to work with. Best wishes on your upcoming nuptials!
for
Jim Lasota
Jim was quick at communicating and answered any questions we had. He made the whole experience easy!
Reply from Jim Lasota
July 25th, 2025 05:01 PM
Thanks so much Katie. I hope you and Nate love the home. It was a pleasure working with you the two of you!
I had the pleasure of working with Jennifer during my home-buying journey, and I couldn’t be more grateful. She was incredibly knowledgeable, patient, and attentive to all my questions and concerns. Jennifer made the mortgage process smooth...
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Reply from Jennifer Coppola
July 24th, 2025 02:14 PM
Thank you so much, Nichole, for your thoughtful review. I'm genuinely glad to know that my knowledge and guidance were helpful during your home-buying journey. It was important to me to ensure the process was as smooth and stress-free as possible...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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