Brighton, MI
A Higher Standard of Lending
Brighton, MI
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Contact Info
Point of Contact:
Jennifer Coppola
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Jennifer and her team made this transition as smooth as possible. She and her team kept us informed the whole time and reached out to us over the phone, email and text to discuss and teach us about the whole process. Not to mention gathering...
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Reply from Jennifer Coppola
October 7th, 2025 01:25 PM
It's great to know that the transition felt smooth and well-coordinated for you. Keeping clients informed through various communication channels is something I prioritize, and I'm glad it enhanced your experience. The efficient preparation...
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Chris is wonderful to work with! Very nice and honest. Very professional and personable.
Reply from Christian Niendorf
October 5th, 2025 08:44 PM
I appreciate your kind review, Mary. I'm glad to hear that you found the experience both professional and personable. Honesty and approachability are important to me in my work, and it's gratifying to know these qualities came through. If you...
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The team, Jennifer, Rachel, and Lisa, were terrific communicators and responded quickly to any of my questions. It was an excellent experience.
Reply from Jennifer Coppola
October 3rd, 2025 02:41 PM
I'm pleased to hear that you found the communication from myself, Rachel, and Lisa to be effective and timely. It's encouraging to know that this contributed to your excellent experience. If you have any further questions or need assistance...
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this is my first home and from the begining I seemed to mess things up wether it was paperwork or not understanding but Dave made sure if it wasn't right I got it fixed from 8am-9pm didn't matter Dave was texting or calling making sure I did...
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Reply from Dave Saylor
September 30th, 2025 12:10 PM
I'm truly pleased to hear about your successful journey to becoming a homeowner, James. I'm delighted that I could assist you through the challenges along the way and help ensure everything was in place for your closing. It's rewarding to know...
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Jennifer and her team went above and beyond to get this done. They made the whole process feel quick and easy.
Reply from Jennifer Coppola
September 30th, 2025 10:13 AM
I'm pleased to hear that the process felt quick and easy for you. Going above and beyond to assist clients is always a priority, and knowing that this effort made a positive difference in your experience is rewarding. If you have any more questions...
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Dave and his team were a pleasure to work with. Very kind, knowledgable, gave me great advice and helped me every step of the way. As a first time homebuyer Dave walked me through every process and answered all of my questions.
Reply from Dave Saylor
September 17th, 2025 05:54 PM
It's wonderful to know that I could assist you through the homebuying process, especially as a first-time buyer. I appreciate your kind words and am glad to hear that you felt supported every step of the way. If you have any future questions...
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Reggie Osborn
Reggie is a very pleasant person to work with. He made us feel like he cared. He kept us informed and always kept it straightforward with us. He responded in a timely manner and even would talk calls or text on his personal time. No question...
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Reply from Reggie Osborn
September 16th, 2025 02:23 AM
It means a lot to hear that you felt truly cared for and well-informed throughout the process, Shurelle. Making sure you were comfortable and that your questions were addressed was my top priority. Thank you for recognizing the effort I put...
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Reggie Osborn
Reggie answered all the questions my clients asked. He was always quick to respond too!
Reply from Reggie Osborn
September 14th, 2025 10:31 AM
I'm pleased to know that your clients felt well supported and that I could provide prompt responses to their questions, Megan. Thank you for your feedback. If there's anything more I can do to assist you or your clients, please feel free to...
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Jim Lasota
Jim is extremely communicative and knowledgeable, and makes the entire process smooth and seamless.
Reply from Jim Lasota
September 5th, 2025 01:57 PM
I appreciate your positive feedback, Danielle. I'm so glad you gave me the honor of working with you again. I really enjoyed it.
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Jim Lasota
Jim always makes the process smooth and enjoyable for everyone involved.
Reply from Jim Lasota
September 5th, 2025 01:20 PM
Thank you Marilyn, for the kind words. It's always my goal to make the process smooth. If it's enjoyable that is even better, LOL! It is very easy to work with a professional like you. I hope to do it again soon.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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