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Envoy Mortgage - Baltimore Branch, Bel Air, MD

Bel Air, MD

4.92

(738)

Mortgage

Mortgage Loan Officer

Contact Info

(410) 670-4967

Bel Air, MD

https://www.envoymortgage.com/

Location & Business Hours

Business Hours

Thu

8 AM to 5 PM

Fri

8 AM to 5 PM

Sat

closed

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4.92

(738)

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Communication and ease of getting ahold of someone at your office was beyond excellent!

Reply from Jake Smith

March 31st, 2025 12:30 PM

I'm thrilled to hear that you found the communication and accessibility at our office to be excellent. It was a pleasure assisting you, and I appreciate your feedback.

Jake and the entire Envoy team were amazing! They never hesitated to reach out, or to answer any calls/questions we had. They were very patient and explained every step along the way.

Reply from Jake Smith

March 28th, 2025 05:19 PM

I'm thrilled to hear that you had such a positive experience with us at Envoy Mortgage Ltd. It was a pleasure assisting you, and I'm glad we could guide you through the process and address all your questions. Thank you for your kind words!

The whole team was very responsive and helpful. They made the process very easy.

Reply from Jake Smith

March 27th, 2025 01:34 PM

I'm thrilled to hear that you found our team responsive and helpful throughout the process. It was a pleasure to assist you, and I'm glad we could make everything easy for you. Thank you for your feedback!

Jake and his whole team have been wonderful throughout my new home search. Jake takes extra care with his clients to ensure they understand every aspect of the process and ensures you make the best decision for you. His team was also awesome,...

Instead of a hasty, quick to close approach on a more expensive property, Jake laid out a strategic plan that would be better in the long term on a less expensive property.

Reply from Jake Smith

March 23rd, 2025 01:33 AM

I'm really glad to hear that you appreciated the strategic approach we took together, Kevin. It's important to me that my clients find a solution that truly fits their long-term goals, rather than just rushing into something that might be more...

We had the great pleasure of working with Jake and Tiffany! We are first time home buyers, using VA loan in a tough market, with little to no knowledge, and buying the house in PA from all the way in Cali. They answered ANY AND ALL questions,...

Even though a few call backs were late or never received, the overall process ended with a positive result.

Reply from Jake Smith

March 21st, 2025 09:09 PM

Thanks for sharing your experience, Dixie. I appreciate your understanding and patience. I'm glad we were able to reach a positive outcome together, and I’m committed to improving our response times in the future. Your feedback means a lot,...

Jake was referred to us through our realtor. As you can imagine as first time home buyer, going through this whole process is stressful. Especially if you don't have a finance background etc. Jake and his team were very patient with any of...

Availability of jake to answer questions along the way.

Reply from Jake Smith

March 20th, 2025 02:27 PM

Hey Joseph, thanks for taking the time to leave a review. I'm really glad to hear that my availability made a positive impact on your experience. If you have any more questions or need further assistance, just let me know—I'm here to help!

Starting with Jake Smith, the entire ENVOY staff were professional, courteous and knowledgeable. They helped me throughout the loan process by answering all questions and stepped me through the required document. I got frequent updates and...

211–220 of 738

About

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit http://www.EnvoyMortgage.com. Envoy Mortgage, Ltd. NMLS #6666.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

CONVENTIONAL LOANS

FHA LOANS

DSCR LOANS

VA LOANS

JUMBO LOANS