

Jake Smith - Envoy Mortgage
Branch Manager | NMLS # 135512

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations... Show More
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Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
We had a fantastic experience with Envoy! From start to finish they were communicative, attentive and very professional. They made sure all issues were dealt with in a timely manner. We really felt cared for during this process. Home buying...
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Tiffany Moxley went above and beyond the call of duty to be positive, communicative, accessible, operated with a sense of urgency and provided exceptional service throughout the entire process. We were very lucky to have her, Jake and the entire...
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Friendly and explained everything so well!
Reply from Jake Smith
October 13th, 2026 01:22 PM
Alivia, I'm happy to know that you found my explanations clear and friendly. At Envoy Mortgage Ltd, ensuring a smooth experience is always our goal.
Clear factual Communication is important especially for a first time buyer, that did not happen. I didn't feel like anyone was looking out for my best interest at all and When I communicated about how unhappy I was I was constantly told the...
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They communication and responsiveness made this transaction process, smooth and efficient. our loan officer in addition gave us helpful guidance.
Reply from Jake Smith
September 14th, 2026 01:53 PM
Melissa, I'm pleased to hear that the communication and responsiveness made your transaction process smooth and efficient. Thank you for acknowledging the helpful guidance provided by our loan officer.
Jake was great to work with. Personable and always available to answer any of my questions. Always got back to me in a timely manner. Would work with him and his team again.
As first time homebuyers Envoy handled us with such great care. The constant communication and information given made the process so easy.
Reply from Jake Smith
September 11th, 2026 01:25 PM
Tierra, I'm glad to hear that you felt well taken care of during your first homebuying experience with Envoy. It's great to know that the communication and information provided made the process easier for you.
Home buying is one of THE most stressful things a person can do. Having a great lender can take some of that stress off your shoulders. Jake and Tiffany were responsive, knowledgeable and easy to work with.
Jake and Tiffany and I think Alan were fantastic, professional, and frankly made the mortgage process seamless and pain free.
Reply from Jake Smith
August 21st, 2026 02:15 PM
Joseph, I'm grateful for your positive feedback about the experience with me, Tiffany, and Alan. It's wonderful to know that we could make the mortgage process seamless and pain-free for you.
Great to work with!
Reply from Jake Smith
August 18th, 2026 02:05 PM
Cynthia, I'm pleased to hear that you found it great to work with me. Thank you for your kind words!
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About
Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit our website. Envoy Mortgage, Ltd. NMLS #6666.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA Streamline Refinance
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Year Started
2002
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS # 135512
Awards
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952 Echo Lane, Suite 190 Houston, TX, 77024
(877) 232-2461 or (713) 977-8005
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