Jake Smith - Envoy Mortgage

Name: Envoy Mortgage - Baltimore Branch
Address: 217 E. Jarettsville Rd #3, Forest Hill, Maryland, 21050
Telephone: +1-410-707-7280
Rating: 4.92

Branch Manager | NMLS # 135512

Envoy Mortgage - Baltimore Branch

4.92

(732)

Mortgage

Mortgage Loan Officer

Contact Info

(410) 707-7280

Forest Hill, MD

apply.envoymortgage.com/borrower/signup/jake.smith@envoymortgage.com

https://www.envoymortgage.com/loan-officer/jake-smith-frederick-md/

Location & Business Hours

Business Hours

Tues

8 AM to 5 PM

Wed

8 AM to 5 PM

Thu

8 AM to 5 PM

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4.92

(732)

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4.89

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Jake and Tiffany and I think Alan were fantastic, professional, and frankly made the mortgage process seamless and pain free.

Great to work with!

Communication was very good. The only suggestion I would make is on some communications that are boiler plate, I would recommend editing some of the information that is either incorrect, no longer current and/or already completed to avoid any...

Reply from Jake Smith

August 10th, 2026 09:03 PM

Colleen, I appreciate your feedback on the communication process. I'm glad to hear it was generally good, and I value your suggestion regarding the boilerplate communications. I'll certainly take it into consideration to improve clarity and...

1. Paying attention to details and ensuring documents are correct before sending them for me to review.2. Responsiveness to calls / text messages etc. typically took more than one or two days and I had to request the information repeatedly3....

I had a wonderful experience. Jake was incredibly professional, responsive, and knowledgeable. The the entire mortgage process was simple and seamless. I couldn't be happier with the service and would definitely work with them again!

Cooperation, and helped by all staff members throughout the process.

Reply from Jake Smith

July 29th, 2026 08:07 PM

Craig, I appreciate your kind words about the cooperation and help you received from all staff members during the process. It's great to know our team was able to support you effectively. If there's anything else you need, please don't hesitate...

Jake and his staff were friendly and competent. Answered all my questions and kept me informed throughout the whole settlement process. Highly recommend.

I had detailed questions and Envoy was able to accommodate them through multiple meetings. I enjoyed talking shop with Jake and going through the process. The rates they offered also matched those of my credit union's, so I know I got the best...

Reply from Jake Smith

July 23rd, 2026 07:22 PM

William, I'm glad to hear that we could address your detailed questions through our meetings. It was enjoyable discussing the process with you, and I'm pleased we could offer competitive rates. If you have any more questions or need further...

Jake was very helpful in completing all steps in my first mortgage experience!

Reply from Jake Smith

July 17th, 2026 02:19 PM

Krista, I'm grateful for your kind words. It's wonderful to know I could assist you through all the steps of your first mortgage experience. If you have any questions or need further assistance, please feel free to reach out.

Jake and the Envoy team made an otherwise overwhelming home buying experience as easy as possible. I knew exactly what to expect and when a specific item was to be completed. If I had questions, jake and his team responded quickly. I am now...

Reply from Jake Smith

July 17th, 2026 03:06 PM

Zachary, I'm pleased to hear that you felt supported throughout your home buying journey with me and the Envoy team. It's important to me that you knew what to expect and received timely responses to your questions. I'm grateful for the opportunity...

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About

Founded in 1997, Envoy Mortgage is an independently owned, full-service mortgage lender headquartered in Houston, TX. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy branches offer a full menu of loan products with locations across the U.S. Licensed in 49 states, Envoy branches provide outstanding customer service by offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. For more information, visit our website. Envoy Mortgage, Ltd. NMLS #6666.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Conventional Loan

VA Loan

Jumbo Loan

Fixed Rate Mortgage

Adjustable Rate Mortgage