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Ruoff Mortgage - Ann Arbor, MI

Ann Arbor, MI

4.85

(178)

Mortgage

Mortgage Loan Officer

Contact Info

(734) 369-2372

Ann Arbor, MI

https://www.ruoff.com/lending-centers/ann-arbor

Location & Business Hours

Business Hours

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

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4.85

(178)

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Experience.com

4.93

(97)

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5.0

(14)

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4.72

(67)

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Alan was wonderful to work with through the whole mortgage process. Answered emails and texts quickly, providing info for multiple properties and made the whole process go smoothly. After starting out with a different officer/ company that...

Reply from Owner

January 4th, 2026 03:54 PM

I appreciate your feedback, Adam. It's great to know that the communication and smooth handling of your mortgage process met your expectations. Making sure you feel prioritized is important to me, and I'm glad I could provide that level of...

Alan was top notch at communication and friendly advice, I started my process with a different loan officer and company and was very disappointed, I came back to Alan after working with him a couple years earlier, and the process went so much...

Reply from Alan Robbins, Ruoff Mortgage

October 27th, 2025 03:40 PM

It's gratifying to know that my communication and advice made a positive difference in your experience, Adam. I'm pleased to hear that returning to work with me at Ruoff Mortgage helped make the process smoother this time. Your recommendation...

We worked with Alan Robbins recently to buy a new home. He was professional, provided education as needed, patiently answered all of our questions, and ensured that everything was ready for our closing date. I highly recommend Alan and Ruiff...

Reply from Owner

January 4th, 2026 03:54 PM

I appreciate your thoughtful recommendation, Teresa. It's great to know that you found the guidance and support during your home-buying process beneficial. Ensuring that everything was ready for your closing date was a priority, and I’m glad...

Our experience with Alan Robbins and Ruoff Mortgage was excellent. He was knowledgeable, answered questions and emails quickly, was very patient in answering all of our questions, and he guided us efficiently through the process. I highly recommend...

Reply from Alan Robbins, Ruoff Mortgage

October 23rd, 2025 03:37 PM

I appreciate your kind words and recommendation, Teresa. It's important to me that my clients feel well-informed and supported throughout the process, so I'm glad to hear you felt that way. If there are any more questions or if you need assistance...

Alan was great to work with!!

Reply from Alan Robbins, Ruoff Mortgage

August 18th, 2025 03:30 PM

I appreciate your positive feedback, Kyle. I'm glad to hear that you enjoyed working with me. If you have any more questions or need assistance in the future, feel free to reach out. Thank you for choosing Ruoff Mortgage!

All around awsome Exsperiance, I had help thru the whole process if needed and I felt very good and Confident on my purchase thanks To Jim and Joe

Reply from Jim Crowley

August 13th, 2025 03:04 PM

I'm glad to know that your experience was positive and that you felt well-supported throughout the process, Chase. It's great to hear that both Joe and I were able to help you feel confident in your purchase. If there's anything else you need...

Alan Knows his business and was straight forward able to answer all questions . He makes the process easy. I will only use Alan and would reccomend him to all.

Reply from Alan Robbins, Ruoff Mortgage

July 31st, 2025 08:26 PM

Michael, thank you for your kind feedback. I'm glad to hear that you found the process straightforward and felt supported throughout. I strive to make every step as clear and easy as possible for my clients. Your trust in recommending me means...

Alan has experience and gave Mike and I excellent advice and we asked a lot of questions!

Reply from Alan Robbins, Ruoff Mortgage

July 28th, 2025 07:00 PM

I'm glad to hear that you and Mike felt supported with the advice I provided. I always aim to make sure my clients have all the information they need, especially when it comes to answering questions. Thank you for your trust in my experience,...

Great communication and seamless closing process

Reply from Jim Crowley

August 5th, 2025 03:55 PM

I'm so pleased to hear that you found the communication and closing process seamless, Michael. Your feedback truly makes a difference, and I'm glad to have been part of your journey. If there's anything more I can do for you or if you have...

Jim was a pleasure to work with and the whole process went as smooth as possible. Couldn't be happier!

Reply from Jim Crowley

August 1st, 2025 03:10 PM

I'm delighted to know that you had such a smooth experience working with me, Jean. Your happiness with the process truly means a lot. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Thank you for...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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