Ruoff Mortgage - Ann Arbor, MI
Ann Arbor, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Great experience! Highly recommend Alan.
Reply from Owner
April 14th, 2026 10:45 AM
Meredith, I'm grateful for your kind words and recommendation. It's appreciated to know you had a great experience working with me. If there's anything else I can assist you with, please feel free to reach out.
Alan was super responsive and helped us get into our first home in a timely manner!
Reply from Alan Robbins, Ruoff Mortgage
April 1st, 2026 08:26 PM
Meredith, it’s great to know that my responsiveness contributed to getting you into your first home smoothly. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Thank you for sharing your experience!...
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Jim was extreemly transparent on the benefits and downsides to any options I had and was immediately responsive to any questions I had through the entire process. Its rare to feel like you got someone in your corner when your buying anything...
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Reply from Jim Crowley
March 27th, 2026 05:12 PM
I appreciate your kind words and recommendation, Benjamin. I'm pleased that my transparency and responsiveness helped make the refinancing process a positive experience for you. It means a lot to know you felt supported throughout. If you or...
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Ruoff Mortgage - Ann Arbor
Ruoff Mortgage - Ann Arbor has received a review with 5 star rating from Heather R
Reply from Owner
March 2nd, 2026 09:28 PM
Thank you, Heather, for your fantastic 5-star rating! We truly appreciate your support and are delighted to know that our mortgage services met your expectations. Your satisfaction is our priority at Ruoff Mortgage!
The entire process was streamlined. Communications were clear and easy to understand. My loan officer and staff were pleasant and professional, but also personable. The website was informative and user friendly. 10/10!
Reply from Jim Crowley
March 2nd, 2026 05:16 PM
It's great to hear that you found the process streamlined and communication clear, Heather. I'm glad you appreciated the professionalism and personability of the team, and that you found our website helpful. Thank you for sharing your experience...
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Alan Robbins, Ruoff Mortgage has received a review with 5 star rating from Brendon D
Reply from Owner
March 2nd, 2026 04:35 PM
Brendon, thank you for your 5-star rating. If you have any further questions or needs, feel free to reach out anytime.
Alan made the experience extremly easy and made everything very clear for me To understood and kept me informed of everything that was going on along with updates.
Reply from Alan Robbins, Ruoff Mortgage
February 18th, 2026 05:00 PM
I'm pleased to learn that the process was straightforward and clear for you, Brendon. Keeping you informed with timely updates is a priority for me, and it's great to hear it made a positive difference. Should you have any further questions...
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Alan Robbins, Ruoff Mortgage has received a review with 5 star rating from Henrry C
Reply from Owner
January 19th, 2026 04:02 PM
I appreciate the positive rating, Henrry. If you ever need further assistance, feel free to reach out.
Alan did an excellent job with us, his work was very good, effective, and very professional
Reply from Alan Robbins, Ruoff Mortgage
January 6th, 2026 04:11 PM
Henry it was a pleasure working with you throughout the process. I always aim to provide quality service and ensure that the mortgage process goes smoothly for my clients. If there's anything more I can do for you, please feel free to reach...
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Alan helped us through the loan process from beginning to end. He provided information on the type of loan to take and explained very well all the lender requirements. I would definitely recommend Ruoff and Alan to anyone who may need a loan...
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Reply from Alan Robbins, Ruoff Mortgage
January 4th, 2026 03:53 PM
Antonio it was my pleasure working with you throughout the process. Guiding you through the loan process and explaining the details along the way is something I take seriously. It's great to know you found my assistance helpful. If there's...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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