Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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closed
Mon
8:30 AM to 5 PM(Open now)
Tues
8:30 AM to 5 PM
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Reviews from Web
Anthony was great too offer his suggestions and was very patient and answering all my questions
Reply from Anthony D'iorio
May 18th, 2025 02:41 AM
I'm glad to hear that you found my suggestions helpful and appreciated the patience in addressing your questions. It was a pleasure assisting you, Suman. Thank you for your kind words and the positive rating.
I would really appreciate it if Anthony could accommodate more time to discuss and clarify my questions. Additionally, his associate providing me with an insurance quote included in the CD was not pleasant.
Reply from Anthony D'iorio
May 18th, 2025 01:32 AM
Thank you for your feedback, Satyanarayana. I apologize for not providing the level of attention you needed to address your questions. I will make a concerted effort to ensure we allocate sufficient time for our discussions in the future. Regarding...
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Excellent service and attention, very good communication!!!!
Reply from Anthony D'iorio
May 16th, 2025 10:54 PM
I'm thrilled to hear that you were pleased with the service and communication. It was a pleasure assisting you, and I appreciate your feedback.
Muy eficiente servicio ! rapido! Amable !
Reply from Anthony D'iorio
May 16th, 2025 02:21 AM
Thank you for your kind words, Gonzalo. I'm pleased to hear that you found the service efficient, fast, and friendly. It was a pleasure assisting you with your mortgage needs at Highlands Residential Mortgage, Ltd.
Good support overall
Reply from Anthony D'iorio
May 15th, 2025 01:15 PM
Thank you for your feedback, Cesar. I'm glad to hear that you found the support satisfactory. If there's anything more I can do to assist you, please feel free to reach out.
Anthony communicated very well and when I had questions he always made himself available to answer. The process was fast and super easy!
Reply from Anthony D'iorio
May 13th, 2025 01:39 PM
I'm glad to hear that the communication was effective and that the process was fast and easy for you. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd., and I appreciate your positive feedback.
Personal attention to detail for our complex application. Jeff and Robert worked hard to get our deal to close.
Reply from Jeffery Brooks
May 12th, 2025 01:54 PM
I'm glad to hear that you appreciated the personal attention to detail on your complex application. It was a pleasure working alongside Robert to ensure your deal closed successfully. Thank you for your kind words and support.
Everything was perfect!
Reply from Jeffery Brooks
May 9th, 2025 02:42 PM
I'm thrilled to hear that everything was perfect with your experience. It was a pleasure assisting you, and I appreciate your kind words.
Thank you for your exceptional support throughout the process. Your team’s responsiveness and dedication made everything seamless, and I greatly appreciate your efforts.
Reply from Anthony D'iorio
May 7th, 2025 10:18 PM
I'm thrilled to hear that you found the process seamless and appreciated our team's responsiveness and dedication. It was a pleasure assisting you, and I am grateful for your kind words.
Communication was timely, advice was helpful and easy to follow (personalized videos were great), and the communication of information/documentation required and when it was received was clear.
Reply from Anthony D'iorio
May 7th, 2025 06:13 PM
I'm thrilled to hear that you found the communication timely and the advice helpful. I'm glad the personalized videos were beneficial in your experience. It was a pleasure assisting you, and thank you for your kind words.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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