Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
We had a great experience working with Anthony and his team! Anthony was responsive, professional, and always on top of things. When there were a few miscommunications with the title company, he stepped in immediately and made sure everything...
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Reply from Anthony D'iorio
May 29th, 2025 04:28 PM
I'm thrilled to hear that you had a great experience working with me and my team at Highlands Residential Mortgage. It's wonderful to know that our responsiveness and professionalism met your expectations. I'm glad we could resolve the miscommunications...
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Great communication and very nice team. It's a shame the interest rates are so
Reply from Anthony D'iorio
May 26th, 2025 08:36 PM
I'm glad to hear that you had a positive experience with our team's communication and service. I understand that interest rates can be a concern, and I appreciate your feedback. If you have any further questions or need assistance, please feel...
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Timely communication and great customer service
Reply from Anthony D'iorio
May 26th, 2025 02:00 AM
I'm thrilled to hear that you appreciated the timely communication and customer service, Darlene. It was a pleasure working with you at Highlands Residential Mortgage, Ltd. Your feedback is greatly valued.
He was very communicative and mirrored our prompt responses. He was very upfront and clear about costs and what needed to be done
Reply from Anthony D'iorio
May 26th, 2025 12:24 AM
I'm glad to hear that you found the communication and clarity about costs to be helpful. It was a pleasure working with you at Highlands Residential Mortgage, Ltd. Thank you for your positive feedback.
The only thing i would provide feedback on to make the experience better is, as a first time home buyer. More information should be discussed as far as expectations, early in the process. For example, discussing potential terms of the loan...
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Reply from Anthony D'iorio
May 22nd, 2025 04:19 PM
Thank you for your valuable feedback, Robert. I appreciate your insight on the need for more communication and information during the process. As a first-time home buyer, it's important to have clarity, and I will certainly take your suggestions...
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The professionalism and attention to detail was what i loved.
Reply from Anthony D'iorio
May 20th, 2025 10:34 AM
I'm glad to hear that you appreciated the professionalism and attention to detail during your experience. It was a pleasure assisting you. Thank you for choosing Highlands Residential Mortgage, Ltd.
Jeffrey and the Highlands Residential Mortgage Group demonstrated exceptional diligence in ensuring our closing was completed on a tight schedule. Throughout the process, both Jeff and Robert provided consistent updates and communicated any...
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Reply from Jeffery Brooks
May 19th, 2025 11:38 AM
I'm delighted to hear that our team at Highlands Residential Mortgage, including Robert and myself, was able to meet your expectations and ensure a successful closing. Your kind words about our professionalism and communication are greatly...
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Anthony was attentive to all my questions and had quick answers to help me feel at ease with the entire process .
Reply from Anthony D'iorio
May 19th, 2025 11:32 AM
I'm glad to hear that I could address all your questions promptly and make you feel at ease throughout the process. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. Thank you for your positive feedback.
Thank you for going above and beyond. Getting us refinanced so that we can keep our dream home!
Reply from Craig B. Nichols
May 18th, 2025 09:49 PM
I'm thrilled to hear that I could assist you in refinancing and help you keep your dream home. It was a pleasure working with you, Sandra. Thank you for your kind words and for choosing Highlands Residential Mortgage, Ltd.
Craig and Highlands Residential Mortgage were very easy to work with. I was provided great details and updates regarding my closing with updates via the app. It was a great experience working with Craig and I highly recommend to anyone!
Reply from Craig B. Nichols
May 15th, 2025 02:36 PM
I'm thrilled to hear that your experience with Highlands Residential Mortgage was smooth and that the updates provided were helpful. It was a pleasure working with you, and I truly appreciate your recommendation.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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